Aesthetic Medical Assistant

Aesthetic Patient Coordinator & Medical Assistant

NPOC Wellness and Aesthetics

Locations:

Baltimore, MD

Waldorf, MD

Employment Type: Full-Time

Compensation: $25.00-$30.00 per hour (based on experience)

About Us

NPOC Wellness and Aesthetics is a premier medical aesthetics and wellness practice dedicated to helping our patients look, feel, and perform at their highest level. We combine advanced aesthetic medicine with personalized wellness solutions in an elevated, luxury environment where exceptional patient care is our standard.

Our services include:

Neurotoxins (Daxxify & Xeomin)

Dermal Fillers

Lip Enhancement

SkinPen Microneedling

Laser Hair Removal (Candela GentleMax Pro)

IV Hydration Therapy

Medical Weight Management

Peptide Therapy

Wellness Optimization

Biostimulators

We are seeking experienced, energetic professionals who thrive in a fast-paced luxury medical environment and are passionate about delivering exceptional patient experiences.

Position Summary

The Aesthetic Patient Coordinator & Medical Assistant serves as the face of our practice while providing both clinical and concierge-level support. This role is ideal for an experienced medical assistant with a strong background in medical aesthetics who enjoys building relationships, supporting providers during procedures, and ensuring every patient receives an outstanding experience from consultation through follow-up.

Responsibilities

Clinical Support

Prepare treatment rooms and maintain clinical readiness

Assist providers during injectable and aesthetic procedures

Prepare patients for Botox, dermal fillers, laser treatments, microneedling, IV therapy, and wellness services

Obtain vital signs and medical histories

Capture high-quality before-and-after photographs

Assist with treatment documentation within the EMR

Maintain sterile technique and infection control standards

Perform inventory management and supply ordering

Clean and sterilize instruments and treatment rooms

Patient Experience

Welcome patients with professionalism and warmth

Educate patients on treatment preparation and aftercare

Coordinate patient flow and scheduling

Ensure every patient receives a luxury concierge experience

Manage follow-up calls and treatment reminders

Support financing options including Cherry, CareCredit, Klarna, Affirm, and HSA/FSA

Sales & Practice Growth

Educate patients on skincare and wellness products

Promote memberships and treatment packages

Encourage treatment plan completion and rebooking

Assist with practice events and promotional campaigns

Capture social media content when appropriate

Qualifications

Required

Certified Medical Assistant (CMA or RMA preferred)

Minimum 2 years of recent experience in a medical spa, dermatology, plastic surgery, or aesthetic practice

Experience assisting with cosmetic injectables

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Comfortable working in a fast-paced environment

Professional appearance and demeanor

Passion for aesthetics and patient care

Preferred

Experience with:

Neurotoxins

Dermal fillers

Laser treatments

SkinPen Microneedling

IV Therapy

Medical Weight Management

PracticeQ, IntakeQ, Zenoti, Aesthetic Record, or similar EMR systems

Medical photography

Retail skincare sales

Membership sales

Schedule

Full-Time

Rotating weekends required

Some evening hours may be required for patient events and practice growth initiatives

Compensation & Benefits

Compensation

$25.00-$30.00 per hour , based on experience and qualifications

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

7 Paid Holidays

401(k) with 3% employer match after one year of eligible employment

Employee discounts on aesthetic and wellness services

Professional development and continuing education opportunities

Growth opportunities within a rapidly expanding organization

Our Ideal Candidate

You are someone who:

Loves aesthetics and wellness

Takes pride in delivering exceptional patient experiences

Is proactive, dependable, and detail-oriented

Has a positive, team-first attitude

Thrives in a luxury healthcare environment

Is excited to grow with a fast-expanding practice

Why Join NPOC Wellness and Aesthetics?

At NPOC Wellness and Aesthetics, we are building more than a med spa, we are creating one of Maryland's premier destinations for aesthetic medicine and wellness. We invest in our team, foster professional growth, and believe that exceptional employees create exceptional patient experiences.

If you're passionate about aesthetics, committed to excellence, and ready to grow with a dynamic and innovative practice, we'd love to hear from you.