AGM - Digital Transformation

Job Title: AGM- Digital Transformation

Location: Hyderabad

Department: Technology/ Business Operations

Reporting To: Business Operations Head

Role Overview

Lead digital transformation across the organization, encompassing ERP implementation, business intelligence, MIS, and process excellence (design & redesign), ensuring execution discipline and cross-functional alignment

Functional Coverage

Sales | CRM | Procurement | Projects | Nursery | Inventory | Maintenance | Accounting | Finance

Key Responsibilities

1. ERP Implementation & Vendor Coordination

• •Act as the primary interface between Gamlaa and the ERPNext implementation partner .
• •Drive end-to-end ERP implementation execution across all departments.
• •Define scope, timelines, and deliverables for each function.
• •Conduct regular review cadences to track implementation progress.
• •Ensure adherence to timelines, SLAs, and quality standards.
• •Validate deliverables prior to internal acceptance.

2. Cross-Functional Alignment & Execution

• •Coordinate with Sales, CRM, Operations, Procurement, Projects, Inventory, Maintenance, Accounting, and Finance teams .
• •Ensure equal focus and implementation progress across all departments .
• •Align workflows, resolve dependencies, and drive execution clarity.
• •Act as the central point for business–technology alignment .

3. BRD Validation & Process Structuring

• •Lead requirement gathering and ensure comprehensive BRD (Business Requirement Document) creation for all departments.
• •Validate BRDs to ensure:
• •Completeness and clarity of requirements
• •Alignment with actual business processes
• •Coverage of edge cases and exceptions

• •Ensure proper sign-off from stakeholders before implementation .
• •Translate BRDs into structured workflows and execution plans .

4. Business Process Integration

• •Ensure seamless integration across lifecycle:
• •Lead → CRM → Order → Procurement → Inventory → Execution → Billing → Accounting → Finance → Collections → Reporting
• •Embed financial controls, accounting workflows, and compliance requirements .
• •Ensure alignment between operational workflows and financial reporting .

5. MIS, Dashboards & Business Intelligence (Power BI)

• •Define and implement Power BI/ ERP Next based MIS frameworks across all departments .
• •Ensure structured data flow from ERPNext into ERPNext reporting/ Power BI dashboards .
• •Drive creation of dashboards such as:
• •Sales pipeline & CRM performance
• •Project execution & cost tracking
• •Inventory & procurement analytics
• •Financial dashboards (Revenue, Cost, Margins, Cash Flow, Receivables)

Standardize reporting for leadership decision-making.

6. Implementation Governance & Tracking

• •Establish structured tracking mechanisms for:
• •Implementation progress
• •Open issues and risks
• •Change requests

• •Maintain visibility across all departments.
• •Drive timely escalation and resolution of blockers.

7. UAT, Rollout & Adoption

• •Coordinate User Acceptance Testing (UAT) across all functions including finance validations.
• •Ensure issue closure before go-live.
• •Drive phased rollout and stabilization .
• •Ensure strong user adoption across all departments .

8. Continuous Improvement & Optimization

• •Continuously review system usage, workflows, and Power BI/ ERP Next MIS outputs.
• •Identify gaps, inefficiencies, and improvement opportunities.
• •Work with stakeholders and vendor to enhance processes and system capabilities .
• •Drive iterative improvements post-implementation to maximize business value.

9. Data Governance & Accuracy

• •Ensure readiness and accuracy of master data:
• •Customers, Vendors, Items, Projects, Chart of Accounts, Pricing
• •Validate consistency between operational and financial data.
• •Establish ongoing data governance practices.

10. Leadership Reporting & Visibility

• •Provide structured updates to leadership on:
• •ERP implementation progress
• •Power BI/ ERP Next based MIS readiness and dashboard availability
• •Key risks, issues, and dependencies

Enable data-driven decision-making across the organization .

Qualifications & Experience

• •6–12 years of experience in digital transformation / ERP implementation / PMO roles .
• •Experience working with external ERP vendors or system integrators .
• •Strong working knowledge of ERPNext (preferred) .
• •Hands-on exposure to Power BI / MIS / Python based dashboarding environments .
• •Understanding of accounting and finance processes (billing, collections, reporting) .

Core Competencies

• •Strong BRD validation and process thinking
• •Cross-functional coordination and execution
• •ERP implementation understanding
• •Power BI/ ERP Next based Business intelligence & MIS orientation
• •Stakeholder management across business & finance teams
• •Strong tracking, follow-up, and accountability