Airport - Rental & Return Agent

Description

Budget Rent a Car of Atlanta is currently hiring for a Customer Service Agent at our Hartsfield Airport location to work 2nd shift (3pm-11pm). Qualified candidates must be flexible to nights and weekends. We offer competitive pay, paid vacations, paid holidays, paid personal days, incentive bonuses, cash bonuses for perfect attendance, and a 401K.

Requirements

Responsibilities

• •Greet customers using standard dialogue
• •Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• •Perform vehicle exchanges and extensions
• •Monitor traffic control
• •Inspect incoming vehicles for new damage
• •Report damages to on-duty supervisor
• •Scan returning vehicles back into system
• •Provide computerized receipt to customer
• •Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• •Support a team environment by assisting other agents and/or other areas when needed

Desired Qualifications

• •Knowledge and use of computerized systems
• •Intermediate proficiency in Microsoft applications
• •Retail and sales experience
• •Previous experience working in an outdoors environment

Minimum Qualifications

• •High School Diploma or equivalent
• •1 year of customer service experience
• •Professional communication skills
• •Problem resolution experience
• •Minimum age of 18
• •Valid Georgia driver's license
• •Clean driving record