Airport Systems Support Technician

Title: Airport Systems Support Technician

Location: Palm Beach International Airport (PBI) - West Palm Beach, FL

Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec, the leading independent provider of managed IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems Support Technician at Palm Beach International Airport in West Palms Beach, FL. If you are looking for an exciting challenge whereby no two days are the same, then this position may be for you!

FLSA Status and Hours: This is a full-time position that requires onsite shift work, with 8-hour shifts scheduled 5 days a week, Monday-Friday.

Position Overview: As an Airport Systems Support Technician, you will maintain common-use equipment throughout the airport, ensuring seamless operations. We are seeking individuals with exceptional customer service skills, keen attention to detail, and flexibility with time. In this dynamic role, you will enjoy the opportunity to work with computers, solve problems proactively and reactively, and receive valuable technical training.

Minimum Qualifications:

College level education as demonstrated by a BA, BSc, MCP, A+ or equivalent

Experience within a site-based customer service environment.

Demonstrated focus on customer service

Not required but highly desirable would be experience within an airport common user

system environment.

Physical Attributes:

Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required

Ability to negotiate security checkpoints and screening x/ray access points without assistance

Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment).

Ability to carry tools, test equipment and replacement equipment (up to 50 lbs), independently and unaided.

Ability to drive standard vehicles without any requirement for modified controls.

Benefits:

Excellent healthcare benefits: Medical and Dental.

401K including an employer match.

Paid time-off and sickness leave.

Paid Military Leave.

Join Our Team:

ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.

ServiceTec Culture: We’re a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect. We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. We consistently recognize those employees who go "above and beyond.”

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.