AIT Auditor II, Audit and Insights

Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Over 2 million sellers in 14 countries (and growing) list their products for sale on Amazon and thereby contribute to the success of Amazon. Amazon is growing worldwide and Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique items, providing a broad and diverse inventory of products from Books, Electronics, Apparel, Consumables and beyond.

Our team, through a partnership with core business teams, contribute to key goals that help improve Seller/Buyer experience on Amazon. This team is made up of people like you. People who are: a) Entrepreneurial – we build solutions for Buyers and Sellers, regardless of size, b) Innovative – our problem space evolves every day due to scale, new categories, and new geographies. There is no playbook, so innovation and creativity are a must, c) Passionate – Everyone’s an owner at Amazon, and our team is no exception. We are passionate about our customers, both Sellers, and Buyers.

• Key job responsibilities
• Establish SOPs, process controls, recommend revisions and ensure alignment with business goals
• · Build and scale system-level solutions that have metric impact; drive adoption of solutions across teams
• · Perform data analysis on trends observed and recommend solutions to the product and BD teams
• · Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust
• · Perform high level failure (error) investigations which may be either operational or business specific in nature
• · Establishes key reporting/MIS for functional area & write strong, well-structured and detail oriented reports in a clear, concise and audience-specific format
• · Drives continuous improvement and contribute to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area and own specific action or change
• · Demonstrates the ability to dive deep into a problem, performs ‘root cause analysis,’ and identifies constraints to recommend a solution
• · Interacts with multiple stakeholders to communicate on gaps identified/metrics information and project reviews

Basic qualifications

• - Minimum 1 year of experience displaying high ownership, ability to dive deep and deliver results through projects, contributions to program level goals etc.
• - Minimum 1 year of experience managing a team directly or indirectly (coaching underperformance, mentorship, training new hires etc.)
• - Experience leading initiatives and/or managing operational metrics at program or org level
• - Excellent verbal and written communication skills
• - Experience managing multiple stakeholders and collaborating with partner teams (Ops, product, policy etc.)
• - Knowledge of Quality auditing methodology and tools
• - Proficiency in Excel (Pivots, VLOOKUP etc.)
• - Excellent analytical thinking, problem solving skills and proven ability of managing multiple competing priorities

Preferred qualifications

• - Experience in seller facing risk functions (SEPO, SPR etc.).
• - Experience managing multiple programs and driving high level process improvement initiatives
• - Knowledge of Lean principles or DMAIC methodology will be an added advantage

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.