Zoo New England
Ambassador Animal Specialist
Stoneham, Massachusetts
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Reports To: Animal Experience Manager
Essential Job Functions
- The Ambassador Animal Specialist I (AA S) will be responsible for the daily care and maintenance of the ambassador animal collection within the Education Department . The AA S works directly with a variety of animal species including reptiles, mammals, birds, and amphibians. They are responsible for
- maintaining
- high-quality welfare by providing daily diets, behavioral enrichment, and recordkeeping for ambassador animals in our care. In addition, the AA S
- assists in the develop ment of
- enrichment and training programs for specific animals or species. They will also ensure that we are practicing the highest standards of care for our collection. As a member of the Education Team, the AA S also facilitates educational programs, such as tours and presentations for the public.
Duties & Responsibilities
Daily animal care including diet preparation, feeding, cleaning, medicating, providing behavioral enrichment, etc.
Attend planning sessions with the Director of Education and Ambassador Experience Manager (A E M) to evaluate and maintain the species in our collection through ambassador animal collection planning.
Able to give and receive feedback effectively while embracing a growth mindset
Maintain records on our collection’s health, enrichment, and training.
- Collaborate and communic ate
- effectively
- with the A E M ,
- Veterinary Staff , and if necessary, Animal Care Staff, to ensure the health and safety of ambassador animals.
Facilitate our ambassador animal enrichment program and contribute to their growth .
- Work closely with Education Managers
- to maintain quality volunteer, teen, and intern training .
- Assist with programs as neede d
- (overtime may be necessary ) , includi ng but not limited to ,
- education programs (ex. school programs) , chats , events, and animal experiences.
Other duties as assigned by the Director of Education o r A E M .
Minimum Job Requirements
- At least one year
- of experience facilitating animal care in a zoo, aquarium, or shelter setting.
Preferred experience with Raptors, Reptiles, and Small Mammals but not necessary
Comfortable with public speaking, reading scripts, and implementing basic animal training during public programming.
Able to work independently as well as part of a team; ability to work well with Zoo staff and project partners.
Experience working with data and using data to convey meaningful information.
Excellent communication skills (verbal and in writing).
Ability to address groups of all ages and aptitudes.
Certification in CPR/AED and First Aid; institutional first responder.
Valid driver’s license and a driver in good standing with a reliable vehicle; use of personal vehicle for institutional purpose as needed.
Able to lift 50 pounds and walk over uneven terrain and in all weather.
Listed on hirly, a job board. hirly is not the employer: Zoo New England is hiring for this role.
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