Ambassador - Lazio

JOB DESCRIPTION:

Primary Function

Abbott Ambassador

The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability.

Key Responsibilities

• •Full revenue accountability, including forecasting and achievement of target performance.
• •Act as a trusted partner and advisor, serving as Abbott’s primary point of contact for customers.
• •Manage and drive account development, including key activities such as strategic account management and post-sales implementation processes.
• •Identify opportunities for new product and menu expansion and support sales activities.
• •Prepare and conduct regular business reviews with customers.
• •Manage routine renewals of core business accounts and negotiate long-term contracts.
• •Support the implementation of new tests.
• •Provide ongoing customer training and coaching as required.
• •Oversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager.
• •Success in this role is measured through business profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue.

Education and Required Skills

• •Bachelor's degree or equivalent experience required. A degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred.
• •1 to 3 years of experience in the diagnostics industry, with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability.
• •Proven success in a similar role, supported by management references and customer testimonials.

• •Demonstrated ability to engage effectively with customers, including senior management and key stakeholders.
• •Strong product and industry knowledge.
• •Solid understanding of customer decision-making processes and stakeholder dynamics.
• •Strong solution-selling and relationship-building skills.
• •Excellent communication skills.
• •Ability to identify issues and lead problem-solving efforts.
• •Long-term strategic account management mindset.
• •Fluency in the local language and English is required; additional languages are considered an advantage.

Employment Classification: Employee, Level B1, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).

Gross Annual Salary (RAL): min €46,000 max €60,000.

Target Bonus: 20%.

The base pay for this position is

N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

CRLB Core Lab

LOCATION:

Italy > Rome : Via Giorgio Ribotta 9

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable