AML Associate ( Customer Service Executive)

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

AML Associate ( Customer Service Executive)

Location : Nadi, Fiji

Description

We are seeking a detail-oriented associate to join our InvestNow team in New Zealand.

T his role is primarily responsible for delivering superior first line Anti–money laundering (AML) compliance and basic customer service duties. This role provides an excellent entry point into AML compliance while maintaining a strong focus on customer service and operational excellence.

What you will be doing:

Monitor customer transactions and account activity to identify unusual or potentially suspicious behaviour.

Review and investigate AML alerts in accordance with internal procedures and regulatory obligations.

Conduct ongoing customer due diligence reviews, including customer identification verification and risk assessment updates.

Request, review, and assess customer documentation to support AML and CDD requirements.

Maintain accurate and complete customer records within relevant systems.

Identify potential money laundering, terrorist financing, fraud, or other financial crime risks and escalate concerns appropriately.

Review and process new account applications in a timely manner.

Request and review additional customer information where required.

Maintain accurate and complete customer records within relevant systems.

Identify and escalate potential high risk accounts appropriately.

Assist the General Manager and other members of the InvestNow team with ad- hoc tasks over time.

Skills Required:

Some experience in the financial services industry.

Experience working in AML compliance, particularly transaction monitoring and/or customer due diligence.

Excellent communicator and extremely well organized.

Competent with tools such as, or similar to, Excel, Trello, Intercom etc.

A focus for accuracy and attention to detail.

Someone who takes ownership and demonstrates accountability.

Demonstrate ability to prioritise workload and complete tasks within required timeframes.

A passion for excellence in your work, exceeding expectations.

What you will get in return:

· A genuinely unique opportunity to be part of an expanding large global business;

· Competitive remuneration commensurate with skills and experience;

· Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.