Analyst, Travel & Corporate Card

Job Description:

The Travel & Corporate Card Analyst will be responsible for the day-to-day administration, support, and optimization of the organization's SAP Concur Travel and Expense management system. This role ensures the efficient processing of T&E data, maintains compliance with company policies, and provides user support to employees across the organization.

Key Responsibilities:

• •System Administration & Support:
• •Provide daily operational support for SAP Concur modules (e.g., Request, Expense, Travel, and Invoice).
• •Resolve system errors and troubleshoot technical issues within Concur.
• •Manage helpdesk tickets related to SAP Concur in a timely and efficient manner.
• •Collaborate with internal IT teams and external vendors to resolve technical issues and ensure system integrations (e.g., with ERP systems, corporate card platforms).

• •User Support & Training:
• •Lead training sessions and provide ongoing support to employees on using the Concur system for expense submission, travel booking, and policy adherence.
• •Develop and maintain user guides, FAQs, and other support materials for the Concur platform.
• •Answer employee inquiries and assist with account maintenance, expense reconciliation, and system-related issues.

• •Compliance & Auditing:
• •Ensure compliance with company T&E policies through regular audits and reviews of expense reports.
• •Monitor and maintain daily system operations to ensure compliance and accuracy.
• •Collaborate with Internal Audit and Compliance teams to enforce policies via system rules.

• •Data Analysis & Reporting:
• •Generate and analyze reports on corporate card usage, expense trends, and compliance for leadership insights.
• •Utilize data to identify areas for process improvement and optimization within T&E operations.

• •Process Improvement:
• •Continuously improve processes to enable the business to scale and maintain a strong internal control environment.
• •Identify, propose, and implement process improvements related to T&E management.

Qualifications:

Education: A high school diploma or GED is required.

• •Experience:
• •Minimum of 3-5 years of experience in T&E expense experience, audits, or accounting.
• •Proven experience working with SAP Concur systems, including Expense Management, Travel Management, and Invoice Management modules.
• •Experience resolving helpdesk tickets and providing end-user support.

• •Skills:
• •Strong analytical and problem-solving skills, with the ability to review data, identify trends, and conduct audits.
• •Excellent written and verbal communication skills to effectively interact with employees, stakeholders, and external vendors.
• •Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• •Knowledge of financial controls, audit processes, and corporate policies related to expense management.
• •Ability to work independently and as part of a team, with excellent organizational and time management skills.

WHAT’S IN IT FOR ME?:

Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

• •Exclusive discounts on food and games at D&B & Main Event.
• •Paid Time Off (PTO) that increases with tenure.
• •10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
• •Medical, dental, vision and voluntary benefits
• •Part Time/Full Time benefits available
• •Sub Benefits:
• •SurgeryPlus, and Telehealth benefits
• •401k with company match following 6 months of employment.
• •Buster’s Legacy Fund (Support Team Members during difficult Times)
• •Employee Assistance Program (EAP) Offerings.
• •Work out facility on-site.
• •Employee Power Card | Free Video Games.

We work hard, play hard and have FUN!

Salary Range:

50940 -

67920

We are an equal opportunity employer and participate in E-Verify in states where required.