Appliance Service Technician - Myerstown

Our Mission:

To glorify Christ through positively impacting the lives of those we serve each day, while being faithful stewards of all things entrusted to us.

Our Core Values:

Integrity | Passion to Serve | Team Building | Excellence & Value

Personal & Professional Development | Work-Life Balance | Stewardship

Our Company:

The roots of Martin Companies trace back to 1973 when Dennis & Geraldine Martin started in business trading as Martin Appliance Service. In addition to servicing household appliances, Dennis provided commercial refrigeration and water softener repairs on occasion. Over the years, the Lord blessed his customer service efforts, and the volume of work continued to increase and is still increasing today, giving us the privilege of serving thousands of customers throughout Pennsylvania, New York, Maryland, and nearby regions.

The company is family-owned and operated by the Martin family, with a passion for serving others and customers in a God-honoring way. We strive to live out our faith by allowing the Holy Bible to guide our everyday decisions and influence how we serve our employees and customers. We provide training and resources to help employees continue growing both personally and professionally.

We positively impact our customers’ lives through our five divisions:

Martin Appliance | Martin Water | Martin Heating & Cooling

Martin Furniture & Mattress | Pure Test Laboratory

Employee Benefits*:

Comprehensive Health Insurance Plans

Supplemental Insurance options, including vision & dental

401(k) Retirement Savings with Company Matching

Paid Holidays

Paid Vacation Days

Exclusive Discounts on Martin Companies products and services

*Part-time employees may not be eligible for all benefits

The Appliance Service Technician

We are seeking a motivated Appliance Service Technician to join our team and build strong relationships with our customers by assisting them with their appliance repair needs.

A successful Appliance Service Team Member will possess a great attitude and a servant’s heart. We believe that the technical aspect of your role is essential, and we will provide in-depth training, including a great deal of on-site training, in this area. Your professional demeanor and attitude also play a tremendous part in the fit that you will be on the team. We are seeking a team member who can work collaboratively within the team and take initiative independently, without direct supervision. This is a full-time position with available overtime.

Duties/Responsibilities:

Troubleshooting and problem-solving: Troubleshoot mechanical and electrical issues with household appliances using the provided tools, diagnostic electronics, technical documentation, and manufacturer support.

Customer communication: Listen to the customer's description of the problem, then give a clear explanation of your diagnosis and potential solutions.

Collaborate with team: Work closely with customer service representatives and other technicians.

Adhere to safety protocols: Follow safe working practices on service visits and comply with company safety standards while driving company vehicles.

Required Skills/Abilities:

Professional demeanor and helpful attitude.

Detail-oriented and organized.

Ability to troubleshoot & problem solve.

Excellent verbal and written communication skills.

Valid driver’s license and safe driving habits.

Physical Requirements

Must be able to lift up to 75 pounds at times.