Application Consultant - Business Functions

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. We are looking for a Senior Business Analyst with strong banking domain expertise to lead requirement gathering, process analysis, stakeholder engagement, and solution delivery across strategic banking initiatives. The candidate will work closely with business, operations, compliance, and technology teams to define and deliver solutions that improve processes, support regulatory compliance, and enhance customer experience. Key responsibilities include: Gathering and documenting business and functional requirements Managing stakeholders across business and technology teams Analyzing banking processes and identifying improvement opportunities Supporting regulatory and compliance-driven changes Creating user stories, process maps, and functional documents Supporting Agile delivery, testing, and implementation Ensuring solutions align with banking controls, policies, and objectives Required experience: Minimum 8+ years as a Senior Business Analyst Strong experience in banking or financial services Excellent knowledge of requirements management, process mapping, and stakeholder communication Experience with Agile delivery and banking transformation projects Professional Expertise Strong experience in requirements elicitation, analysis, documentation, and traceability Expertise in process mapping, gap analysis, and business process improvement Strong stakeholder management, workshop facilitation, and communication skills Experience working in Agile/Waterfall delivery models, including UAT support Good knowledge of banking regulations, compliance, and risk/control frameworks Technical Expertise Strong banking domain knowledge in core banking, payments, lending, and digital banking Hands-on experience with Jira and Confluence for backlog, user stories, sprint tracking, and documentation Good understanding of SQL, data analysis, reporting, and reconciliation Knowledge of APIs, system integrations, and banking platforms such as Temenos/Flexcube Familiarity with process modelling and reporting tools such as Visio, Excel, and Power BI • Data Integration Knowledge: Deep understanding of data integration principles and best practices would be beneficial in this role, enabling effective system integration and minimal business disruption. • Cross-Functional Collaboration: Experience working with diverse stakeholders to drive successful project outcomes would be advantageous, leveraging clear communication to address issues and concerns throughout the project lifecycle. Thailand Consulting Hybrid Professional BANGKOK, TH BANGKOK (0411) IBM Thailand Company Limited Banking Business Process Improvement Communication Core Banking Data Analysis Data Integration Documentation Gap Analysis Atlassian Jira Microsoft Power BI Modeling Payments Reporting Structured Query Language Stakeholder Management Visio Waterfall Project Management Agile Workshop facilitation Compliance System Integration Banking Regulations Risk Atlassian Confluence Lending Project Lifecycle Cross-functional Collaboration Professionalism Digital Banking