Julius Baer

Application Support Specialist - 2nd Level Support 100% (f/m/d)

Zurich

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hirly's read of this role

Seniority: Mid level
Country: CH
Work mode: On-site / unstated
First seen by hirly: 20 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

System engineering is an interdisciplinary field of system and platform engineering, complemented with business management and operational responsibility, that centres around on how to design and manage complex systems and technology platforms over their life cycles. The system engineer can assume a pure holistic role or can be a database, system/server, virtualization or a network specialist.

YOUR CHALLENGE

Ensuring the operation of core banking applications in respect to application management (2nd level support)
Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
Takeover of periodical on-call duty (weekly 7x24)
Administration of change requests, for application related process fulfillment
Participation in periodic releases on weekends
Engage in projects relating to operational aspects for existing or newly integrated applications
Routine data cleansing of the systems
Process optimization and automation of repetitive tasks including handover to L1 (Control Center)
Keep application operation documentation (knowledge database) up to date

YOUR PROFILE

Completed IT Education (Degree in Computer Science or other IT related field)
Experience with Temenos T24: Proven ability to manage, monitor, and troubleshoot daily operations, including end-of-day (COB) processing. Proficient in operational tools such as JBoss, Oracle database, TAFJ, DSF, Octopus, Splunk, and Dynatrace. Familiarity with the TPH module is an advantage
At least 5 years of professional experience in T24 support
Good Linux know-how (shell scripting is an advantage)
Knowledge of Java application server and AWA scheduler is an advantage
Knowledge of ITIL Foundation
Proven experience in banking with a strong knowledge of financial products
Process-oriented and analytical approach
Enthusiastic team player with strong communication skills
Highly motivated, and proactive, with an eagerness to learn and take on new concepts
Good written and spoken English, German is a plus

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site .

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Original posting on Julius Baer's site ↗

Listed on hirly, a job board. hirly is not the employer: Julius Baer is hiring for this role.