This role has closed. Ventura Orthopaedic Medical Group has taken the posting down.
hirly last saw it live on 28 September 2026. See similar open roles below, or browse the live board.
Ventura Orthopaedic Medical Group
Appointment Scheduler
Simi Valley, CA
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 28 Sept 2026
Derived automatically from the posting.
the posting
Description
Join our dynamic team and be the first point of contact that shapes our clients' experiences! We’re seeking a detail-oriented appointment scheduler to enhance our service experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Schedule patient appointments
- Cancel and reschedule appoints as necessary
- Consult patients regarding participating status of various insurance contracts
- Take messages for physicians and medical assistants
- Checks HMO encounters for authorizations
- Schedules/confirms interpreters
- Insurance verification (E & B)
- Help front office staff with overflow work
- Cover front office staff (sick/vacation)
- Respond to all enquiries through text messaging software
- Process payments in eCW for copays, balances, or past due debt
- Other duties as assigned
Requirements
Skills and Attributes
Outstanding communication skills
Good organizational skills
Excellent sense of customer/patient service
Good problem-solving skills
Education and/or Experience
High school diploma or general education degree (GED); and twelve to eighteen months related experience and/or training in call center/customer service; or equivalent combination of education and experience