Apprentice Field Service Technician, NF-03/RPT

Summary

It is the applicant's responsibility to read all sections and associated links in this announcement. Supports ARMP by collecting and documenting cash from gaming equipment, verifying jackpots, and maintaining records. Cleans, troubleshoots, and performs minor repairs on machines, installs upgrades, assists with equipment and network support, and coordinates with ARMP staff and partners.

Duties

DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES: Works under the direct supervision of the field operations manager and/or supervisory technician in support of the Army Recreation Machine Program (ARMP). Performs all required cash collections of gaming and non-gaming equipment using a data collection device or handwritten documents. Performs automated cash machine (ACM) count-downs and fills. Counts and records all coin and currency counts in the presence of a location representative. Checks, verifies, and records all machine bookkeeping data and prepares all required drop documentation. Upon completion of collections and fills, ensure that all data uploads are complete, documentation is accurately prepared, and it is filed as established by the field office operations manager. Verify, process, and authorize payment of gaming machine jackpots, ensuring all required documentation is completed and filed. Performs cleaning of all gaming and non-gaming equipment as directed by, and under the supervision of, the field office operations manager, the supervisory technician, or the regional manager. Troubleshoots and performs minor repairs on gaming and amusement equipment, ACM, card dispenser (ITC), and associated peripheral equipment under the direct supervision of the field office manager, the supervisory technician, or regional manager. This includes, but is not limited to, setup options, monitor adjustment, troubleshooting, and operational inspections. Upgrades and installs game conversion kits on existing gaming and non-gaming equipment. Assists with the installation, support, and maintenance of all ARMP-operated equipment. This includes but is not limited to FIS and PIS networks under the direct supervision of the field office manager, the supervisory technician, or regional manager, and in coordination with other ARMP departments. Moves and installs all field operation equipment. Serves as a liaison between internal ARMP departments, outside agency representatives, and the field office operations manager. Performs other duties as assigned.

Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. QUALIFICATION REQUIREMENTS: Work experience directly related to the duties described above. A high school diploma or equivalent is required. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Education

High School graduate or equivalent. All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.