Area Manager, Devices and Services Physical Security

Amazon Corporate Security (ACS) Devices and Services Physical Security (DSPS) team seeks a seasoned corporate security leader to serve as an Area Manager for Amazon Devices & Services (D&S) spaces primarily at West Coast sites and also across AMER. This position demands someone who embodies Amazon's Leadership Principles, particularly Customer Obsession, Ownership, Earn Trust, and Bias for Action, and who brings proven experience building, managing, and developing high-performing security teams. The Area Manager owns the physical security posture and intellectual property (IP) protection strategy for D&S partners and stakeholders, ensuring consistent policy implementation and best practice adoption across all D&S sites, workspaces, storage locations, and labs. Operating in a highly ambiguous and dynamically fluid environment, the Area Manager translates global DSPS strategy into local execution – driving accountability, removing barriers for Area Managers, and ensuring the DSPS team delivers cohesive, scalable security operations. The role serves as a primary point of escalation for D&S physical security matters and partners cross-functionally with ACS-R, GREF, SecTech, and D&S business leadership to align security programs with organizational priorities.

• Key job responsibilities
• Regional Security Operations & Strategy
• - Own the deployment and continuous improvement of a comprehensive physical security plan to protect D&S assets and intellectual property across all sites
• - Oversee the design, development, and implementation of physical security operations for all D&S spaces – including security design reviews, post-occupancy projects, partnership with ACS-R and Guard Force, logistics processes, standards, policies, and procedures
• - Actively evaluate, analyze, and leverage operational metrics to proactively inform programmatic needs, policy decisions, and resource allocation within the region
• - Ensure security projects and deliverables across the portfolio are completed within appropriate timelines, scope, and quality standards
• - Conduct and oversee DSPS audits, driving the tracking and closure of audit defects in a timely manner, including the filing of deviations for DSPS and partner team review and approval

• Cross-Functional Partnership & Escalation
• - Partner closely with D&S developers, program managers, operational teams, and partner organizations to identify and document security issues addressable through shared infrastructure and procedures
• - Work closely with ACS-R to understand site-level security issues and promptly escalate any impact to D&S program teams
• - Serve as a voice in global DSPS forums, representing priorities, risks, and operational insights to global leadership
• - Provide thorough support to D&S site-related issues such as security design trouble tickets, secure storage needs, moves, and access control modifications, ensuring Area Managers drive timely resolution

• Program Development & Special Initiatives
• - Champion the development of GenAI tools, particularly as applied to intellectual property protection and security
• - Develop, initiate, maintain, and promote security projects and program updates, driving efficiency and cohesiveness of security programs
• - Support DSPS special project initiatives with information and task management aligned to strategic business and operational goals
• - Identify opportunities to standardize and scale best practices across the portfolio, reducing variability and strengthening the overall D&S security posture

• About the team
• Diverse Experiences
• Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• Why Amazon Security?
• At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

• Inclusive Team Culture
• In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

• Training & Career Growth
• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

• - Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)
• - Experience in Intellectual Property Protection, Corporate Security Operations, Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Crisis Management or a related field
• - Experience in the security field in a global corporate environment or large-sized organization (e.g. NGO, public sector, police, or military), including experience in a managerial role
• - Experience conducting and managing audits, driving findings to closure, and improving existing assurance policies and security best practices
• - Experience using and building GenAI tools, particularly as applied to intellectual property protection and security
• - Bachelor's degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent professional experiences.

Preferred qualifications

• - Project Management Professional (PMP) certification, or experience in project management
• - Master's degree in business management, security management, or equivalent; relevant certification or equivalent experience
• - Experience operationalizing policies and best practices for intellectual property security, security controls, or risk management frameworks
• - Demonstrated understanding of best practices in physical security strategies, principles, standards, policies, and procedures
• - Experience partnering with real estate, facilities, and construction teams on security integration for new builds, expansions, and decommissions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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