Infosys
Arena Application / Production Support SeniorEngineer
Hyderabad, India
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →Apply from your AI assistant
Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 2 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Responsibilities
We are looking for an experienced Arena Application Support Engineer to maintain and support Arena and related enterprise applications across production and non-production environments. The ideal candidate should have a strong technical foundation in Unix/Linux, shell scripting, Python, cloud fundamentals and Hadoop support, along with experience in application monitoring, incident management and production operations.
The candidate will be responsible for monitoring application health, resolving incidents, automating operational activities, coordinating with cross-functional teams and ensuring application availability within agreed service levels.
Technical requirements
Strong working knowledge of Unix/Linux commands and operating-system fundamentals.
Hands-on experience in shell scripting for task automation and operational support.
Working knowledge of Python scripting.
Understanding of cloud-computing fundamentals, preferably AWS.
Experience or working knowledge of the Hadoop ecosystem.
Knowledge of HDFS and Hive.
Experience supporting applications or tools in production environments.
Ability to analyze application, server and system logs.
Understanding of incident, problem and change-management processes.
Hands-on experience with ServiceNow or a similar ITSM platform.
Experience working with monitoring tools such as Dynatrace or Splunk.
Basic understanding of Git or another version-control system.
Strong troubleshooting, analytical and problem-solving skills.
Good written and verbal communication skills.
The internal Arena requirements include Hadoop ecosystem knowledge, particularly HDFS and Hive, monitoring through Dynatrace and Splunk, Python-based automation, scripting, Git, Linux/Unix and cloud fundamentals.
Apache Hadoop documentation also confirms that Hadoop functionality is managed extensively through shell commands, scripts and runtime environment variables.
Preferred Skills
Experience supporting Arena, Alation, Manta or similar enterprise tools.
Exposure to AWS services and cloud-based application environments.
Knowledge of Rally for user-story and feature tracking.
Experience with application monitoring and log-analysis tools.
Basic understanding of SQL and relational databases.
Knowledge of scheduling and batch-processing tools.
Experience with access, user-role and permission management.
Familiarity with release, deployment and server-patching activities.
Exposure to automation and continuous service-improvement initiatives.
Experience working in a 24/7 or globally distributed support environment.
Additional responsibilities
Strong analytical and troubleshooting ability.
Ownership of incidents from assignment through resolution.
Ability to prioritize tasks in a production-support environment.
Effective collaboration with cross-functional teams.
Customer-focused approach and clear stakeholder communication.
Ability to work independently and within a shift-based support team.
Willingness to learn new applications, tools and technologies.
Education
Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering or a related discipline.
Education
Bachelor of Engineering
Similar jobs
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job