Artist Assistant (On-Call)

Summary:

The SFJAZZ On-Call Artist Assistant provides crucial support to artists and crew during an SFJAZZ performance, both at the SFJAZZ Center and at various off-site Bay Area venues. The On-Call Artist Assistant acts as a liaison between the artists and Production/Stage Manager, Box Office and Front of House and is responsible for supporting on-site artist needs, backstage hospitality, guest lists and artist merchandise. It is essential that the Artist Assistant have excellent organizational, time management and interpersonal communication skills.

Essential Duties & Responsibilities:

Serve as one of the primary representatives of SFJAZZ, fostering a professional and welcoming environment for artists and their crews.

Set up dressing rooms, backstage areas and Greenroom per artist rider requirements

Accompany artists to and from the stage or dressing rooms

Assist with the coordination of backstage passes and guest lists, communicating with Artistic Department Box Office and FOH teams as appropriate

Prepare and coordinate the transportation of backstage hospitality & catering for offsite venues

Share post-show feedback with the Backstage Supervisor

Escort artists to stage for performances and lobby for post-show signings, etc.

Act as the liaison between the artists and drivers to assist with coordinating transportation pre- and post-show via text/phone

Support the artists by running short errands in the neighborhood, as time permits.

Experience:

One to two years of experience in the entertainment field working with high profile or high touch personalities or artists

Experience in the catering or food service industry is preferred

Qualifications:

Highly organized, independent and confident communicating with high profile individuals

Exceptional verbal communication skills as well as strong interpersonal skills

Ability to direct and manage several tasks of equal priority simultaneously

Sustain productivity under pressure in order to retain strict timeline of the show schedule

ServSafe certification required. Must certify within 30 days of hiring.

Working Conditions

This position is required to perform all work on-site. SFJAZZ produces events and performances all times of the day/week. Evenings/weekends will be required.