Assessment & Reporting Section Head

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• 1. Create, build, and maintain communication and relationships to acquire learning needs from Clients and Partners
• 2. Coordinate the process in solving, preventing, and reducing the number of complaints from Executive Education’s
• stakeholders especially clients and participants as end customer
• 3. Visit clients to identify need analysis and suggest learning & development program available including with personal
• development plan for their participant’s that meets customer needs
• 4. Perform as trusted advisor with Executive Education’s costumer Support in ensuring the timely and successful
• delivery of our solutions according to customer needs and objectives
• 5. Communicate customers’ needs to all related departments to get effective solutions
• 6. Collect and analyze data and match the best products to meet the customer requirements
• 7. Coordinate the progress of the learning program and identify the opportunity of improvement
• 8. Work closely with team and facilitator/partners to ensure the high quality of learning program implementation
• 9. Collaborate and assist vendor or partner (assessor) in creating effective learning program
• 10. Identify key capability gaps required to be addressed to meet business objectives, explore learning need and area
• of improvement within business unit or division
• 11. Analyze customers/participants profile to develop the individual and department development plan
• 12. Ensure updated job knowledge and skill related to the business goal of each business unit and division
• 13. Coordinate coaching for Business Unit and Division leaders related to program implementation (e.g., delivering
• effective and measured programs, policies, processes)
• 14. Act as liaison with Business Unit and Division to build a rigor system
• 15. Review and evaluate final report from previous program as resources to provide continuous program to client

• 16. Management Support Activities:
• o Provide Report to direct Supervisor.
• o Suggest improvement process related to activities in area of responsibilities (especially related to time
• concern, effort and cost).
• o Perform activities related to Quality Management System.
• o Perform additional tasks related to key responsibilities as required by Direct Supervisor

Education Requirement:

Minimum Master-Degree (S2) (preferably in Psychology)

• Work Exposure/Experience:
• - Minimum 2 years working experience in Senior Staff, or

• - Minimum 4 years working experience (preferably Human Resource Department, in areas
• of training / event organizer / assessment)

Special Skills/Certification:

• •Good communication skills
• •Good negotiation skills
• •Good relationship skills
• •Presentation skill

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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