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PerkinElmer

Assistance Manager - Customer Ops SEA & Oceania

Thane, Maharashtra, India

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hirly's read of this role

Seniority
Lead / management
Country
IN
Work mode
On-site / unstated
First seen by hirly
14 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The Assistance Manager responds to customer service inquiries regarding company products, features and/or services. Researches, documents and communicates recurring technical issues. Escalates unresolved issues to Technical Support team. Facilitates and coordinates Returned Material Authorization (RMA) as necessary. Ensures complete and accurate documentation of customer requirements. Provides order entry and order management support for customers. Schedules orders and service dates, creates in…

Original posting on PerkinElmer's site ↗

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