Assistant Branch Manager

Description

Position Summary:

This position is responsible for branch duties including, but not limited to, teller, assist in reconciling errors or discrepancies, opening deposit accounts, cross-selling other bank products, handling customer inquiries and issues. This position functions relatively independently with general supervision by the Branch Manager

Major Duties and Accountabilities:

• •Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
• •This person is the leader in instilling and maintaining a strong, customer-focused, and sales-oriented culture in their branch location and is knowledgeable about all bank products with emphasis on DDA, consumer online banking, and mobile banking products/services.
• •Works/balances a teller drawer.
• •Anticipates demand and ordering cash for branch.
• •Completes day-to-day processes and procedures for: Vault, ATM, Coin Machine, Recycler and Debit Card Machine.
• •Trains new employees on the policies and procedures of the teller function.
• •Opens DDA and other deposit accounts for bank customers when necessary.
• •Responsible for maintaining proper retention procedures of all teller documents/logs.
• •Assists in making sure branch is prepared for quarterly audits by knowing procedures and making sure they are being followed.
• •Assumes the duties of the Branch Manager in their absence.
• •Assists Branch Manager in monthly audits of location.
• •Any other duty as assigned.

Requirements

Required:

• •18 years of age.
• •High school diploma or GED equivalent.
• •1 year banking experience.

Preferred:

• •College/Technical degree.
• •3 years cash handling experience.
• •Previous supervisory experience