Assistant Director of Clinical Programs

About Us: Counseling 4 Kids is a resilient community mental health agency driven by our steadfast commitment to quality care and unparalleled dedication to client engagement. At the core of our mission is a profound belief that every child deserves compassionate support and effective treatment. We prioritize our clients above all else, ensuring their needs are met with empathy and expertise.

About the Role: This is for a contracted employee role, with an expected duration of six (months). At the end of the contracted period of employment, job performance, attendance, attitude and overall interest in the job will be assessed in a performance evaluation to determine if an offer of full-time at will employment will be made, if the contract period will be extended, or if the contract will be ended without further offer of employment.

J OB SUMMARY:

Under the direction of the Director of Clinical Programs ( DCP) , the Assistant Director of Clinical Programs supports the day-to-day clinical and administrative operations of the Clinical Department. The Assistant Director of Clinical Programs provides clinical and administrative leadership to agency program staff, supports supervisors and treatment providers, and helps ensure compliance with Counseling4Kids policies and procedures, applicable federal and state requirements, County of Los Angeles Department of Mental Health (DMH) requirements, documentation standards, clinical service delivery standards, and established productivity expectations.

• The Assistant Director of Clinical Programs serves as a key support to the Director of Clinical Programs by helping maintain efficient operations
• assisting in the creati on and management of all clinical programs . Operational efficiencies are imperative to achieve the mission of the organization through , monitoring service delivery and KPIs,
• identifying operational or clinical barriers, supporting timely implementation of department initiatives , and maximiz ing the use of department staff and resources . T he position works collaboratively with all departments and especially c lose with
• Compliance and Quality Assurance and Client Services to ensure effective operation of the Care Pathway for all clients .
• The Assistant Director of Clinical Program s will
• use quantitative and qualitative information to support program decisions and continuous improvement. The Assistant Director of Clinical Programs is expected to model Counseling4Kids' Core Values, promote effective communication and staff engagement.

ESSENTIAL FUNCTIONS:

• •Build, continuously assess, and maintain a
• Clinical
• D epartment that
• produces successful results that are measurable and impactful for the communities we serve

Direct and maintain effective clinical and administrative operations while promoting high-quality services that ensure maximum utilization of the agency’s annual budget

Assist the Director of Clinical Programs (DPC) in monitoring performance, staffing, workflow, and operational needs

• •Consistently demonstrate
• clear and effective communication with peers, supervisors, staff , clients, families, referral sources

Maintain positive relations with DMH, business partners, and the community

ASSISTANCE WITH DEPARTMENT OVERSIGHT:

Collaboratively with the DCP, s upport day-to-day operations of agency clinical programs and provide clinical and administrative leadership to agency staff

• •Provide s
• oversight, performance management, s upervision, coaching, consultation, and support to agency clinical staff and/or supervisors, consistent with licensure, training, and agency requirements

Monitor clinical service delivery, documentation, and program performance against established expectations and key performance indicators (KPIs)

Support clinical fidelity to EBP’s, treatment models, protocols, and program requirements

• •Work collaboratively with Quality Assurance (QA) staff to equip d epartment staff for adherence to compliance requirements ,
• quality services, documentation, utilization , and various clinical concerns of clients

Assist with implementation of clinical program improvements, workflows, and initiatives identified by the DCP

Maintain current knowledge of County and State quality improvement, clinical documentation, and service delivery requirements applicable to agency programs

Support compliance with the DMH contract and policies and procedures outlined in the LA County Organizational Provider's Manual for Specialty Mental Health Services, as applicable to agency programs

• •Identify barriers affecting s ervice delivery, timely and accurate
• documentation, or program operations and escalate concerns to the DCP

Assist with evaluating the effectiv enes s of clinical training and provide observations or feedback

Participate in clinical program meetings, case consultation, quality improvement activities, and other meetings

Assist with community outreach, presentations, referral development, and relationship-building activities for clinical programs

Attend DMH, provider, community, or other external meetings when assigned

PROGRAM OPERATIONS and PERFORMANCE RESPONSIBILITIES:

Assist the DCP in monitoring program performance, including productivity, service delivery, staffing, documentation, and other established KPIs

Review program data and operational information to identify trends, concerns, and opportunities for improvement.

Assist with implementation and follow-up of corrective action plans, process improvements, and agency initiatives

Help coordinate staffing, scheduling, coverage, and workflow needs for agency programs

Promote timely completion of required clinical records documentation

Support effective use of the EHR and other agency systems and communicate identified system or workflow issues to appropriate departments

FINANCIAL RESPONSIBILITIES:

Assist the DCP in monitoring program performance in relation to budgetary and funding expectations

Identify programmatic issues that may affect productivity, service delivery, utilization , or budgetary performance and communicate them to the DCP

Provide information and operational support for budget planning and funding-related activities for agency programs

CULTURE DEVELOPMENT:

Champion C4K culture through consistent application and coaching around Core Values and Individual Agreements

Promote employee engagement, professional development, recognition, accountability, and effective teamwork

Model respectful, transparent, and timely communication, particularly during periods of change

Participate in and support agency-wide initiatives and events focused on employee engagement, development, and appreciation

MINIMUM QUALIFICATIONS:

Licensed in California as an LMFT, LPCC, and or LCSWs for minimum of two (2) years

Minimum four ( 4 ) years recent experience supervising AMFTs, ACSW,s and/or APCCs, or practicum students in community mental health setting

Eligible to provide clinical supervision to APCCs, ACSWs and/or AMFTs per BBS standards

Current knowledge of LA County DMH documentation and Medi-Cal/ EPSDT

Clinical experience with foster youth/child welfare involved populations

Advanced knowledge and skills in community-based mental health and trauma-informed care

Experience providing clinical services to children in field-based mental health services, in-home or school

Highly effective written and verbal communication skills

Demonstrated awareness of and sensitivity to the unique needs of a culturally diverse population

Experience with an EHR, preferably Exym

Ability to work five (5) days per week

PREFERRED QUALIFICATIONS:

Training/familiarity in EBPs, such as TFCBT, CPP, Seeking Safety, and/or MAP

Minimum of one (1) year experience overseeing a clinical program and/or department

Experience drafting standard operating procedures (SOPs) and policies .

Program implementation experience

Strong organizational and