Alterra

Assistant Front Office Manager, Mammoth Mountain Inn

Mammoth Lakes, CA

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hirly's read of this role

Role family: Operations
Seniority: Lead / management
Country: US
Work mode: On-site / unstated
First seen by hirly: 24 Sept 2026

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the posting

Year Round

At Mammoth Mountain , you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Free skiing at all Alterra Resorts
Ski/snowboarding lessons discounts
Equipment Rental discount
Friends and Family vouchers
Retail & Food discount
401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about this position:

Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
This position is responsible for training, guest service, employee relations, and purchasing if required.
Acts as manager on duty.

Requirements:

Four year college degree preferred.
Minimum of 2 years experience in hotel front desk and reservations operations.
Minimum of 6 to 12 months of supervisory experience.
Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.
Professional demeanor, attitude and appearance.
Strong work ethic.
Ability to clearly and effectively communicate to guests, employees and management.
Ability to perform under pressure and with deadlines.
Ability to solve problems using common sense and hotel policy.