Assistant Manager - Client Service

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Accounting Manager – Corporate Services

Job Title : Accounting Manager – Corporate Services

• Location : Munsbach
• Employment type : Permanent

Role Summary : The Accounting Manager is accountable for end-to-end delivery of Corporate Services administration for one or more strategic clients. You will provide hands-on operational oversight and senior client engagement, acting as the escalation point for complex delivery, technical and risk matters. The role combines technical accounting expertise with operational oversight and client relationship management, ensuring the accurate and timely delivery of financial reporting, corporate governance and administration activities.

The successful candidate will have a strong background in fund accounting and/or corporate accounting and administration, be a qualified accountant, and possess experience managing teams, client relationships and complex deliverables within a regulated financial services environment.

The Accounting Manager acts as a key contact for clients and internal stakeholders, supports process improvements, oversees the quality of deliverables, and ensures compliance with applicable regulatory and governance requirements.

Key Deliverables (KPIs)

On-time, accurate delivery of agreed outputs (NAV/financial packs, capital activity, investor reporting, and other scoped deliverables).

Own escalations end-to-end (root cause, remediation, and prevention).

Audit-ready delivery and strong control outcomes (timely closure of queries; adherence to governance standards).

Proactive operational risk management for assigned clients (identify, mitigate, monitor).

Lead and develop the Assistant Manager, supervisors and wider team (coaching, delegation, performance, retention).

Deliver measurable process improvements (reduced defects/rework, shorter cycle times, lower risk).

Key Responsibilities:

Client Service Management (Hands ‑ On)

• •Serve as the primary day-to-day contact for a portfolio of private equity clients.
• •Build a strong understanding of clients' structures, transactions, investment strategies and reporting requirements.
• •Maintain regular communication with clients and proactively manage expectations.
• •Coordinate responses to client requests and ensure timely resolution of issues.

Operational Escalation & Problem Solving

Primary escalation point for complex operational, technical, and delivery issues.

Lead cross-team resolution across jurisdictions/service lines with clear ownership and deadlines.

Balance priorities, client impact, and operational risk; drive root-cause fixes (not workarounds).

Cross ‑ Service & Internal Navigation

Navigate the organisation on behalf of clients across Corporate Services and Administration and adjacent areas (ManCo/AIFM support, Depositary, Onboarding, Compliance and Risk).

Align internal teams and messaging; ensure issues are owned and not handled in silos.

Set clear ways of working and expectations for both clients and internal stakeholders.

Technical & Delivery Oversight

• •Review accounting deliverables prepared by team members and provide technical guidance where required.
• •undefinedPerform senior reviews of key deliverables and strengthen review frameworks across the team. Maintain oversight across the broader portfolio while staying close to delivery detail.

Team Leadership & Capability

• •Manage and develop a team of accountants and administrators.
• •Review work performed by team members and provide coaching and constructive feedback.
• •Support recruitment, onboarding and performance management activities.
• •Promote a culture of accountability, quality and continuous learning.
• •Set standards for operational excellence, accountability and quality across the team.

Risk, Control & Quality

• •Ensure adherence to internal controls, governance frameworks and operational procedures.undefined
• •Escalate significant risks, issues or breaches in a timely manner.
• •Support internal and external audits, due diligence exercises and compliance reviews.
• •Assist with the implementation of regulatory or procedural changes impacting clients or operations.

Continuous Improvement

• •Identify recurring issues and drive scalable improvements in process, controls and ways of working.
• •Support change initiatives including fund launches, migrations, transitions and system enhancements.

Required Experience, Qualifications & Skills

• •Over 5 years' experience within a fund and corporate accounting, corporate administration, financial services, fiduciary services or a related environment.undefined
• •Experience preparing/reviewing commercial company and fund financial statements and reporting under IFRS or relevant GAAP framework, including audit support.
• •Experience managing and developing junior team members.
• •Proven escalation management for complex funds/clients with strong judgement and prioritisation.
• •Strong working knowledge of LPAs/side letters and translating terms into operations (fees, waterfalls, reporting) an advantage.
• •Experience coordinating delivery across multiple service lines and stakeholders.
• •Demonstrates strong Excel skills and familiarity with GL/investor reporting and workflow tools an advantage.
• •Strong communication and problem-solving skills; able to drive process improvement.
• •Proven people leadership (coaching, performance management, developing teams).
• •Detail-oriented and effective under pressure and deadlines.

What you will get in return:

• •A unique opportunity to be part of an expanding large global business;
• •Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly;
• •Work for a fast developing and one of the world leading independent fund solutions providers;
• •Opportunities for professional development;
• •Competitive remuneration package including various benefits;
• •Positive and hospitable work environment;

Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.