Service

Assistant Manager - Technical Support (North)

Pune, Maharashtra, India

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hirly's read of this role

Role family: Customer support
Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 12 Oct 2026

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the posting

Key Responsibilities * Provide technical guidance to ASMs, dealers, and service centres to resolve complex product issues with minimal vehicle downtime * Guide field teams in root cause identification using diagnostic tools, telematics, log analysis, and technical documentation * Analyse field failures, warranty claims, repeat repairs, breakdowns, and telematics to identify failure patterns and emerging quality trends * Author and publish technical advisories, troubleshooting guides, service bu…

Original posting on Service's site ↗

Listed on hirly, a job board. hirly is not the employer: Service is hiring for this role.

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