Assistant Store Manager - Calvin Klein Mercury

• Role purpose
• Supporting the store manager in the daily business operations of the retail store. Conducting general
• tasks which include supervising,
• communicating,
• and carrying out
• store duties to ensure the efficient
• operation of the store.

The key duties and responsibilities of the role are as follows:

• Supervising ,
• training , and motivating
• staff to perform
• at
• their ultimate best

Assisting the retail store manager in planning and implementing strategies to attract customers

• Coordinating the daily customer service operations such as sales process,
• orders,
• and payments

Tracking the progress of weekly, monthly, and annual objectives

Monitoring and maintaining the store inventory

Evaluating employee performance and identifying hiring and training needs

Coaching and supporting new and existing sales associates in the store

Suggesting sales techniques and id eas with the team to increase sales revenue

Communicating with clients and evaluating their needs

• Evaluating
• consumer behavior and adjusting product positioning

• Producing
• reports
• and
• analy s ing and interpreting retail dat a

Making sure that all employees adhere to company’s policies and guidelines

• Acting as a store representative and setting an example for the rest of the
• team

Ensuring a high quality/standard of work and service throughout.

Core competencies, knowledge, and experience

• A minimum of 2
• years’ experience working in a retail store, ideally occupying a supervisory or
• leadership role

Familiarity with financial and customer service principles

• Able to create and analy s e reports,
• spreadsheets,
• and sales statistics

Proficient user of MS Office

Leadership and organizational abilities

Interpersonal and communication skills

Problem - solving attitude

Flexibility to work in shifts