Assistant Store Manager (full-time) - Programming and Special Events

What is the Role?

We are seeking a Full-time Assistant Store Manager - Responsible for Programming and Special Events, to join our Miami team. You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return! This includes:

SELLING FLOOR

Support the General Manager in managing the day-to-day operations of the store to ensure the store and teams meet KPI targets

Collaborate with General Manager to develop clear action plans for the store and team and strive to achieve objectives, deliverables, and timelines for each plan

Act as a results-driven role model for the team to impact sales generation and exceptional customer service

Lead and support the oversight of the Canteen floor; acting as Manager on Duty to ensure all operational and customer-facing needs are met

Monitor and coach staff to continually improve selling opportunities and build genuine customer relationships

Create and implement visual and merchandising strategies to increase sales. Utilizes selling reports to understand floor capacity, layout, and sell through opportunities

Support the General Manager and leadership team with goal achievement (KPIs)

Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in-store selling, using strong business acumen skills

Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand

Partner with the General Manager to identify and assess training needs. Create tailored training plans to implement various training methods to enhance team members skills and performance

Assist in managing labor spend to optimize responsible spending and profit opportunities

Other duties as assigned

PROGRAMMING/CELEBRATIONS

Lead the planning and execution for all programming, special events and celebrations that take place in the store

Ensure schedule is written to leverage all in-store programming events (Meet & Greets, Slime Bootcamps, Birthday Parties, etc)

Communicate all upcoming special events to store to team to maximize increase in customer traffic and business opportunities

Consistently works to optimize revenue potential by identifying programming opportunities during peak and non-peak times. Partner with Director of Programming to optimize performance

Engage with all incoming birthday party leads. Actively sell/upsell birthday parties to achieve selling targets. Partner with Celebrations and Events Sales Coordinator to optimize performance

Ensure available time slots are up to date to maximize events and party booking opportunities

Manage and coach team performance to ensure customer experience and reviews are positively impacted

Ensure all programming related supplies are fully stocked. If necessary, place supply orders to ensure proper inventory levels

What are the physical demands?

Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)

Exposure to outdoor elements such as sun, precipitation, and wind

Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store

Ability to safely operate manual and electrical equipment from time to time

Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store

Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $24.00/hr

What is required?

Ability to work at least one weekend day/week, but ideally both!

Open availability. This role is full-time, and you will be working approximately 40 hours / each week

Strong organization skills with a keen attention to detail

Demonstrated ability to lead and motivate a team to achieve goals

Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.

Excellence, enthusiasm, and excitement around engaging with children and families creatively.

Desire to be part of a tight-knit team looking to transform the traditional retail experience.

Patience, warmth, joy, and humor.

Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.

Must be 18 years of age or older

Must be authorized to work in the United States

We provide our team with the following perks:

Medical Coverage & Pharmacy Benefits including virtual doctor visits

Dental & Vision Coverage

Gym and Wellness Discounts

Voluntary Pet Insurance

Health Care Flexible Spending Account (FSA)

Dependent Care Flexible Spending Account (FSA)

Life & AD&D Insurance

Long Term Disability

Mass Transit & Commuter Parking Programs

Benefits Concierge: a team of dedicated and experienced employee benefits advocates who are ready to help you and your family with questions

Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care

20% off all merchandise at CAMP’s retail stores and CAMP.com

PTO

401(k) Plan(Employee contribution only)

1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth