Edenpeople
ASSISTENTE SUPORTE
Brazil - Campo Bom
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hirly's read of this role
- Seniority
- Mid level
- Country
- BR
- Work mode
- On-site / unstated
- First seen by hirly
- 17 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Assistente de Suporte ao Cliente
Descrição:
Estamos em busca de colaboradores proativos e comunicativos para atuar no atendimento a clientes via telefone e chat, oferecendo suporte ao cliente. O profissional será responsável por esclarecer dúvidas, solucionar problemas e garantir a satisfação dos usuários.
Principais Responsabilidades:
- Atender ligações e chats de clientes com cordialidade e eficiência
- Prestar suporte técnico e operacional relacionado ao produto.
- Registrar e acompanhar chamados, garantindo resolução dentro dos prazos
- Identificar e reportar problemas recorrentes para áreas internas
- Atualizar dados e informações no sistema de atendimento
- Trabalhar colaborativamente com equipe para melhoria contínua do atendimento
Requisitos:
- Ensino médio completo (desejável ensino superior cursando ou completo)
- Experiência anterior em atendimento ao cliente ou suporte
- Boa comunicação verbal e escrita
- Facilidade com sistemas de atendimento e ferramentas digitais
- Perfil paciente, empático e focado na resolução de problemas
- Disponibilidade para trabalhar em turnos, se necessário
Diferenciais:
Vivência com canais de atendimento multicanal (telefone, chat, e-mail)
Apply now and Vibe with Us!
Listed on hirly, a job board. hirly is not the employer: Edenpeople is hiring for this role.
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