Associate

This position is for HERO Org, the team is seeking a delivery-oriented Associate with 6 Months+ experience to join our Team. This role will focus on Loops Scheduling and other recruiting related back-end activities.

• Key job responsibilities
• We are looking for a dynamic, organized self-starter to join our HERO organization. HERO Org supports Amazon Talent Acquisition organizations with Scheduling activities and recruiting coordination, globally.

Responsibilities include:

• · Handle high volume transactions of scheduling in nature and other assignments in alignment with standard operating procedures.
• · Come up with process improvement ideas and participate in continuous improvement/Lean projects.
• . Maintaining highest quality and improving customer experience.
• · Address customers’ queries in a timely manner.
• · Adhere to process level Service Level Agreements.
• · Able to work on critical processes which needs dive deep and attention to details.
• · Proactive with deliverable and display Ownership.
• . Should be able to work with data sets.

Flexible to work in different shifts and weekend working model.

Basic qualifications

• - 6+ months of human resources experience
• - 6+ months of customer service experience
• - 6+ months of Microsoft Office products and applications experience
• - Experience in confidential environments
• - Bachelor's degree or equivalent

Preferred qualifications

• - 1+ years of human resources experience
• - 1+ years of customer service experience
• - 1+ years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.