DigiCert

Associate Authentication Analyst (Spanish/Dutch/German/Italian/Portuguese Speaker)

Cape Town

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Country: ZA
Work mode: On-site / unstated
First seen by hirly: 8 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

We are in the market for an Associate Authentication Analyst (Spanish/English Speaker) to join our team . As Associate Authentication Analyst you will engage with external customers and internal stakeholders through various communication channels, execute DigiCert's validation process according to internal documentation, and analyze validation test-data to determine whether systems or processes have met validation criteria

What you will do

Review incoming application forms, validate and submit to DigiCert's technical department

Engage with external customers and internal stakeholders via phone, live chat, video calls and email

Research customer organizations and verify contact details online

Identify, document and alert managers of customer-call trends

Execute DigiCert's validation process according to our internal documentation

Analyze validation test-data to determine whether systems or processes have met our validation criteria or to identify root causes of production problems

Coordinate the implementation or scheduling of validation testing with affected departments and team members

Learn product features and gather customer requirements to confer with management

Determine validation objectives and standards with internal managers

Create, populate, or maintain databases for tracking validation activities, test results, or validated systems

Process incoming and outgoing mail

Tool experience: Microsoft Office and other software applications

What you will have

Fluent in Spanish or Dutch or German or Italian Speaker or Portuguese (written and verbal) and professional working proficiency in English (essential)

1+ year's experience in a customer service or similar role

Tertiary qualification (advantageous)

Proven track-record in evaluating and mitigating risk

Detail-orientation, aptitude to learn, high level of self-motivation, high degree of curiosity and ability to work independently

Excellent written and verbal communication skills

Benefits

Competitive compensation and comprehensive benefits package

Generous paid time off, including holidays and additional leave options

Family-friendly leave policies, including maternity, paternity, and other supportive leave programs

Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources

Pension, life insurance, and income protection benefits (location dependent)

Employee Assistance Program with 24/7 confidential support for employees and their families

Education assistance and professional development opportunities

Access to LinkedIn Learning and continuous learning resources

Employee referral bonus program and additional company perks and discounts

Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

#LI-FP1

__PRESENT

Original posting on DigiCert's site ↗

Listed on hirly, a job board. hirly is not the employer: DigiCert is hiring for this role.