Associate, Client Service, Bilingual German/English

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office .

Interview Process:

Meet your Guidepoint Recruiter!

Initial Candidate Screen

Meet the Guidepoint Teams!

Hiring Manager Interview

Mock Assessment (Role dependent)

Complete a simulated client request and gain more insight into the role

Mock Interview

Discuss your assessment with the Guidepoint teams

Interview Process Outcome

Who We Are:

Team-oriented and collaborative

Hard-working professionals who strive for excellence

Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients

Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own:

Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects

Work with Project Managers and other team members across London and Manchester to develop strategies for satisfying each client project request

Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered

Identify the best leads and invite them to join our network to participate in consultations with our clients

Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

Bachelor’s degree

Previous internship/volunteering/extracurriculars

Skills You Will Bring:

Desire to work in a sales/lead generation role that is KPI and metrics-driven

Fluency in English and German

Ability to work in a fast-paced, results-oriented environment

Excellent time management and organizational skills

Outgoing personality with the ability to speak with people at all professional levels

Intellectual curiosity and desire to learn

Excellent written and verbal communication skills

Demonstrated ability to work both individually and as part of an international team

What We Offer:

Competitive compensation

Private health insurance

Entrepreneurial environment, autonomy, and fast decisions

International exposure to the global Guidepoint service teams

Casual work environment

Summer and winter team events

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

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