Associate, Customer Acquisition

Job Title:

Associate, Customer Acquisition

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship

Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success

Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies

Obsess over customers and prospects to deliver a world-class customer engagement experience

Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers

Position competitive offerings and solutions in the context of customer needs and experiences

Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies

Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)

Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day

Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers

Collect feedback from customers and articulate it back to the business: “Voice of customer”

Ad hoc tasks given

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

Time Type:

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