Associate Director, Business Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Finance & Workforce Business Partner serves as the primary financial and headcount governance lead for Information Security & Privacy, responsible for end-to-end budget management, forecasting, cost tracking, and workforce planning. This role oversees annual budget development, procurement workflows (including Coupa approvals and cost center ownership), investment submissions, and LBU recharge management. Additionally, the position leads headcount governance—managing demand requests, validating new roles, and ensuring staff costs align with efficiency targets. The successful candidate partners closely with Finance, HR, Tech Finance, Team Leads, and senior management to drive financial accountability and strategic alignment across the department.

Key Responsibilities

Cost Center Ownership – Serve as secondary cost center owner, managing Coupa approvals and acting as signatory for lower-value contracts and all cost center-related workflows.

Budget Management – Lead annual budget review and submission processes, including top-down verification and bottom-up breakdowns across functions, ensuring alignment with finance targets.

Forecasting & Financial Reforecasting – Coordinate periodic forecast updates with SMEs and Tech Finance to ensure available budget meets planned operational needs.

Cost Tracking & Spend Management – Monitor procurement tagging accuracy, reallocate budgets as strategy changes, and assist teams with unbudgeted funding requests.

Financial Reporting & Governance – Prepare financial summaries for senior management and collaborate with Tech Finance on monthly finance reviews to ensure accuracy.

Recharge Cost Allocation Management – Manage LBU recharge discussions, including full understanding of allocation models and keys, partnering with Tech Finance and LBUs.

Investment Management – Lead investment submissions including the ACR process, collecting funding requirements, ROI analysis, and securing necessary LBU approvals.

Procurement Oversight – Validate purchase requests for budget availability and accuracy, support the team on procurement processes, and provide Coupa and TPA guidance.

Workforce Planning – Drive workforce planning aligned to efficiency targets, establishing current vs. future state views and validating organizational plans with SMEs.

Headcount Management & Demand Governance – Manage new demand requests, validate role justifications, track leavers/joiners, and govern contingent workforce and location distribution.

Audit Management – Support team leads in coordinating audit meetings and responses.

Strategic Planning – facilitate strategic planning forums aligned to governance, security leadership by preparing presentation decks and taking meeting notes.

Job Qualifications

Bachelor’s degree in Finance, Business Administration, or Technology Business Management.

Minimum 3 years of experience in financial operations, planning, or administrative roles.

Strong proficiency in Excel and financial reporting tools.

Experience in IT, Technology Security, Privacy is a plus.

Skills & Competencies

Excellent organizational and communication skills.

Strong attention to detail and analytical skills.

Ability to manage multiple priorities and meet deadlines.

Proactive problem-solving and stakeholder management abilities.

Experience with procurement, budgeting and planning is advantageous.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.