Associate Director IT, Head of Digital Workplace (m/f/d)

Overview

At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.

We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.

At QIAGEN, every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

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About the opportunity

As Associate Director IT, Head of Digital Workplace, you will lead QIAGEN’s global Digital Workplace organization and ensure the delivery of secure, reliable, and modern workplace services across the enterprise. You will drive workplace transformation initiatives while balancing service quality, employee experience, security, standardization, automation, and cost efficiency. In close collaboration with business and IT stakeholders, you will shape the future workplace strategy and oversee a hybrid delivery model leveraging internal teams and strategic service partners.

Your tasks include

• •Define and execute the global Digital Workplace strategy, roadmap, and service portfolio.
• •Ensure reliable end-to-end delivery of workplace services across end-user devices, Microsoft 365, collaboration platforms, endpoint management, and workplace infrastructure.
• •Drive workplace transformation initiatives with a focus on security, employee experience, automation, standardization, and cost optimization.
• •Govern strategic service providers and outsourced delivery partners, including service performance, commercial management, and continuous improvement.
• •Lead, develop, and empower the Digital Workplace team, fostering accountability, ownership, and operational excellence.
• •Partner with business functions, Cybersecurity, Enterprise Architecture, and other IT teams to align workplace capabilities with business needs.
• •Manage budgets, vendor relationships, and service investments to ensure sustainable and efficient service delivery.

Your profile

• •Degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• •Broad understanding of workplace infrastructure, software, and related technologies, with the ability to provide strategic direction and effectively engage with technical experts.
• •Proven experience managing complex outsourcing arrangements, strategic suppliers, and high-volume IT service contracts.
• •Strong commercial acumen across budget management, supplier governance, contract management, and cost optimization.
• •Knowledge of IT Asset Management processes; experience with ServiceNow is considered an advantage.
• •Strong leadership, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across business and IT functions.

What we offer

Bonus/Commission

Local benefits

Referral Program

Volunteer Day

Internal Academy (QIALearn)

Employee Assistance Program

Hybrid work (conditional to your role)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.