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AIA

Associate - Policy Owner Services

Putrajaya, MY-AIA Shared Services Malaysia

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hirly's read of this role

Seniority
Mid level
Country
MY
Work mode
On-site / unstated
First seen by hirly
2 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Start building a career with purpose.

At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities.

Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.

About the Role

Process authorized policy servicing related transactions within the required benchmarks under POS.

  • Process all policy change requests received as per stipulated requirements.
  • Ensure all policy transactions comply with company policies and regulatory requirements.
  • Ensure meeting individual productivity target, quality target and Turn Around Tome (TAT) target as per stipulated requirements.
  • Ensure 100% on-time implementation of impact plans and participate / drive / contribute to team activities.
  • Attend and obtain certification for development plans aimed at upgrading authority limits, enhancing skills, and fostering personal development.
  • Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Original posting on AIA's site ↗

Listed on hirly, a job board. hirly is not the employer: AIA is hiring for this role.

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