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AIA

ASSOCIATE-RETAIL OPERATIONS

Putrajaya, MY-AIA Shared Services Malaysia

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hirly's read of this role

Seniority
Mid level
Country
MY
Work mode
On-site / unstated
First seen by hirly
11 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR .....

Process authorized Retail Operation and Adviser Remuneration transactions within the required benchmarks.

Process all Life change requests received as per stipulated requirements

Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded

Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities

Attend & get certified for development plans identified to upgrade authority limit/ up skilled and personal development

Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements

Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded

Ensure that the quality, including presentation and accuracy of service provided, meet or exceed our customer and business partners’ expectations

Ensure that the productivity meet or exceed defined minimum performance standards

Ensure that the tardiness meet the benchmark

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Original posting on AIA's site ↗

Listed on hirly, a job board. hirly is not the employer: AIA is hiring for this role.

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