Associate Sales Development Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

Are you a recent graduate with a passion for sales and technology, eager to kickstart your career in a dynamic SaaS environment? At New Relic, we're seeking an Associate Sales Development Representative to join our team and be at the forefront of our go-to-market strategy. This role is perfect for ambitious individuals looking to develop their sales skills while working in an environment that values innovation, personal growth, and professional excellence

Why Join New Relic?

At New Relic, we offer a transformative experience to kickstart your career in sales and in the cutting-edge world of observability. Our Sales team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.

Why You’ll Love Working Here:

At New Relic, we believe in supporting our team with the resources, mentorship, and opportunities to build a lasting career in sales. You’ll be part of a culture where hard work is rewarded, teamwork drives success, and every win is celebrated.

Join us in building something great. Apply now!

What you'll do

As an SDR, you will be the first point of contact for prospects and customers reaching out to New Relic about their digital transformation journey. You will:

Manage inbound leads from email, phone, and Live Sales Chat within your assigned region.

Qualify prospective customers interested in New Relic solutions as part of their digital transformation journey.

Analyze customer needs in terms of current business obstacles.

Align with account managers to progress business-ready opportunities and ensure a smooth handover for the customer.

Create qualified business leads to achieve a quarterly quota, consistently meeting or exceeding targets.

Master social selling and communication skills, actively using various tools including social media and web-based tools to engage with customers and prospects.

Achieve a high level of collaboration within the Sales Development team and with key stakeholders in Sales and Marketing.

This role requires

Business Degree

Demonstrated interest in technology with a customer-first mindset and enthusiasm for understanding technical solutions.

Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment.

A passion for sales, with aspirations to grow into a closing role.

A positive and agile mindset, enthusiastic and genuinely passionate about this role.

Strong communication skills (written and verbal) with the ability to engage prospects at all levels.

Resilience and a positive attitude when facing challenges

Strong organizational and time management skills with a sharp focus on goals and a clear approach for achieving them.

Comfort with cold calling

Hybrid position. Three days per week in our Dublin office

Bonus points if you have

Previous experience in a customer-facing role

Resilient attitude and determination to succeed.

Openness to objections and turn “no” into “let’s talk further.”

A collaborative approach to working with teams and other stakeholders.

Native proficiency in second European language (German, French, Dutch, Spanish, Italian, Polish)

Cold calling experience: previous experience in a role that required outbound cold calling and willingness and comfort in making outbound calls daily as a primary function of the role.

Please note that visa sponsorship is not available for this position.

#LI-ID1

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected] .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance .

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy