Associate, Technical Business Analyst, Institutional Banking Group Technology, Group Technology

Key Responsibilities

• •Work closely with business stakeholders, product owners and operations teams to understand, analyze and document business requirements for the Payments Domain.
• •Facilitate requirement gathering workshops, discussions and walkthrough sessions to ensure business requirements are clearly understood and documented.
• •Translate business requirements into functional specifications, user stories, process flows, business rules, acceptance criteria and implementation-ready documentation.
• •Collaborate closely with engineering teams to explain requirements, clarify functional scenarios, and support solution design discussions.
• •Maintain accurate and complete project documentation to ensure requirements, assumptions, decisions and scope are clearly recorded and traceable, minimizing ambiguity during development and testing.
• •Support Agile delivery activities including backlog grooming, sprint planning, user story refinement, requirement reviews and sprint demonstrations.
• •Work with Payments, Accounts, Entitlements, Approvals and Notification teams to understand process dependencies and ensure requirements remain aligned across domains.
• •Assist in documenting payment workflows, approval flows, entitlement rules, notification requirements and transaction lifecycle processes.
• •Support test planning, test case preparation and UAT activities by ensuring business scenarios and acceptance criteria are well defined.
• •Work with QA and Test Automation teams to help develop functional, integration and automation test scenarios based on documented requirements.
• •Validate delivered functionality against business requirements and support defect triage, root cause discussions and issue resolution activities.
• •Ensure all requirements, changes and enhancements are properly version-controlled and maintained throughout the project lifecycle.
• •Participate in release planning, production deployment preparation and post-release validation activities.
• •Leverage AI-enabled productivity tools to improve requirement documentation, analysis and quality assurance processes.

Requirements

• •Bachelor's Degree in Business, Information Systems, Computer Science, Engineering or related discipline.
• •2-4 years of Business Analysis experience in Banking, Financial Services or Technology projects.
• •Basic understanding of Corporate Internet Banking, Digital Banking, Payments or Financial Services platforms.
• •Experience gathering and documenting business requirements, user stories, process flows and functional specifications.
• •Familiarity with Agile delivery methodologies including Scrum and Kanban.
• •Strong analytical and problem-solving skills with attention to detail.
• •Ability to communicate effectively with business users, developers, testers and project stakeholders.
• •Experience preparing:
• •User Stories
• •Business Requirement Documents (BRD)
• •Functional Specification Documents (FSD)
• •Process Flows
• •Acceptance Criteria
• •Requirement Traceability Matrices

• •Understanding of payment processing concepts including:
• •Payment Initiation
• •Approval Workflows
• •Maker-Checker Processes
• •Transaction Status Tracking
• •Notifications and Alerts
• •User Entitlements and Access Control

• •Exposure to API-based systems, digital channels and modern banking platforms is an advantage.
• •Experience supporting QA and Test Automation teams by defining test scenarios and validating business outcomes.
• •Familiarity with:
• •JIRA
• •Confluence
• •Microsoft Office
• •Visio or Process Mapping Tools

• •Experience using AI productivity tools such as:
• •Microsoft Copilot
• •ChatGPT
• •Claude
• •Gemini

• •Strong written and verbal communication skills.
• •Self-motivated, willing to learn and comfortable working in a fast-paced Agile environment.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time