客户经理

Who We Are

JINGDONG Industrials (JD Industrials), part of JD.com, is transforming the industrial supply chain through trusted sourcing, specialised industrial goods, and digital supply-chain tools. We help global enterprises and SMEs reduce costs, improve efficiency, and operate with greater reliability. From MRO services to spare parts and fulfilment, JD Industrials delivers scalable end-to-end solutions that meet the evolving needs of modern industries.

Our Global Reach

Positioned as a “Trustworthy One-Step Global Supplier for Long-Tail Goods,” JINGDONG Industrials is expanding rapidly across Southeast Asia, Europe, the Middle East, and South America. Our international operations are growing in markets such as Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, and Saudi Arabia, providing smarter, faster, and more reliable procurement solutions for enterprises worldwide.

Learn more about who we are and what we do: https://www.jingdongindustrials.com/

What We Offer

Joining JD Industrials means helping transform the global industrial supply chain through smart procurement and technology-driven services. You’ll take on meaningful challenges, collaborate with innovative teams, and make real impact for businesses worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to grow your skills and broaden your global perspective.

About The Team

You’ll be joining the JINGDONG Industrials team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

• Job Description
• 1. Develop and cultivate customer relationships by identifying customer needs and conducting demand exploration.
• 2. Identify customer requirements and pain points, determine corresponding service strategies, coordinate company resources, and provide solutions to customers.
• 3. Collaborate closely with business, product, and operations teams to coordinate online purchasing, payment collection, and after-sales services for customers, aiming to enhance customer satisfaction.
• Qualifications
• 1. Fluent in English and Chinese. Proficient in value-based sales.
• 2. Experience in successful development of new B2B customers and leading major projects.
• 3. Skilled in expanding business and mobilizing internal and external resources to solve business issues.
• 4. Strong sense of responsibility and teamwork. Excellent project management and resource integration skills.
• 5. Identification with JD culture and the online e-commerce industry.

At JINGDONG Industrials, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.