Audio Visual Teleconference Technician II

• Audio Visual/Video Teleconference Tech II
• Location: Colorado Springs, CO
• Clearance: Must be eligible to obtain a clearance

Duties/Responsibilities :

Execute and support the following task areas:

In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.

Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance

Provide technical operational support of the Presentation Center for Mission support

As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users

Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities

Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels).

Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities

Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA)

Troubleshoot and resolve collaboration and business application incidents

Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs

Execute configuration management plans, processes and procedures

Maintain/utilize manufacturer service and/or maintenance agreements

Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment

In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems

Relevant Certifications:

CEDIA Certification a plus

CTS, CTS-I, a plus

AMX ACE a plus

Extron Audio Visual Technician Certificates a plus

Requirements:

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

High School Diploma required

Associate or bachelor's degree in engineering, Computer Science, or related field preferred

Experience in the Audio-Visual industry

Following skills preferred:

In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment

Video projection and Display Equipment.

Digital Video processing and transport Equipment.

Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.

Extron and AMX Control System processors and User Interfaces

Video CODECs and H.320/H.323 protocols

Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting

Knowledge and experience with network configuration as well as Workstation setup

Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.

Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems

Must possess an extremely meticulous and organized working style and have an ability to work as part of a team

Be a team leader and possess excellent team qualities.

Strong verbal and written communication skills experience.

Experience with Computer aided drawing program such as Visio (Preferred).

Experience with Microsoft Windows and Office products required.

Understanding electrical current

NMR Consulting is an Equal Opportunity Employer (EOE): AA M/F/Vet/Disability