Automation Analyst

About the Role:

Most analyst roles end at the handoff: you produce the requirements doc, someone else builds it, and you find out six months later that what shipped doesn't match what the business actually needed.

This isn't that role. You do the analysis and you build the thing.

That combination used to be unrealistic to ask for. It isn't anymore. AI coding tools have collapsed the distance between understanding a process deeply and being able to automate it yourself, and we're hiring for exactly that shift. If you're an analyst who has spent the last year or two building things you couldn't have built alone before — because Claude, Cursor, or Codex closed the gap — this role is aimed squarely at you.

Here's where we are. We've already invested in automated process discovery tooling, so the raw picture of how work flows through this company is being captured for you. We also have a substantial portfolio of RPA automations in production that you'll help inherit. Some are excellent, some are brittle, some probably shouldn't exist.

Your job spans both ends. Discovery software shows what people do; it can't tell you why or which exception matters. That takes someone who will sit with users and ask the third and fourth question. Then you take what you learned and ship the automation yourself.

What You'll Do:

Interview and observe the humans doing the work. Run discovery sessions, workshops, and side-by-side walkthroughs. Dig past the first answer and surface the exceptions, workarounds, and edge cases that tooling alone won't reveal

Build the automations. Workflow orchestration, RPA, scripts, integrations, AI-assisted steps — you're expected to deliver working automation, not just specify it. You'll pull in engineering for the genuinely hard problems, not the routine ones

Turn process discovery output into a prioritized, quantified backlog: what it costs today, what it costs to fix, what we get back

Help own our existing RPA portfolio: understand what each automation does and for whom, fix what's brittle, document what's undocumented, and retire what no longer earns its keep

Write the requirements: user stories, acceptance criteria, exception paths, and the failure modes everyone forgets until go-live

Own reliability for what you ship: monitoring, error handling, and runbooks

Manage the change: bring affected teams along, train them, and make sure the new process actually sticks

Measure what shipped against what you promised, and report it honestly

What We're Looking For:

You build, not just document. Point to automations, tools, scripts, or workflows that exist and are used. We care more about what you've shipped than what you've specified

Serious hands-on AI tooling experience. You work regularly in tools like Claude, Claude Code, Cursor, or Codex — using them to write and debug real working code, not to draft emails. You know how to decompose a problem for a model, when to trust the output, and where it will confidently hand you garbage

Real analyst chops. You can run a discovery session, elicit requirements from someone who's never written one, and turn a vague complaint into a defined problem with a number attached. You ask the follow-up question

Technical fluency. REST APIs, JSON, webhooks, SQL, and scripting in Python or JavaScript. You should be able to read an API doc, authenticate against it, and get data moving without help

You automate your own work. You've built the script, the macro, the workflow that saved you three hours a week — and then you built four more

Genuine curiosity about how work gets done. The best insight in this job usually comes from watching someone's screen for twenty minutes, not from reading a process doc

Willingness to maintain, not just build. A meaningful share of year one is understanding and improving someone else's work. If that sounds like a chore rather than a puzzle, this isn't the right fit

Systems thinking about people. You can talk to a controller about their month-end close, understand the edge cases they're worried about, and get buy-in before you change how their job works

You know the difference between a process that should be automated and one that should be eliminated or renegotiated first

Bonus Points:

Business process modeling — BPMN or equivalent, at a level of detail people actually read

Hands-on with workflow automation or iPaaS platforms

RPA experience , especially inheriting or auditing an existing bot portfolio. n8n experience.

Built something real with LLM APIs: structured extraction, document processing, tool-using agents, evaluation harnesses

Familiarity with task or process mining tools and translating their output into action

Formal continuous improvement background: Lean, Six Sigma, value stream mapping

Browser and UI automation: Playwright, Puppeteer, Selenium

Data work beyond SQL: dbt, warehouse modeling, BI tooling

Why This Role?

You own the whole loop: find the problem, size it, design the fix, build it, prove it worked

We've already invested in discovery tooling, so you spend your time on solutions instead of hunting for problems

Real scope from day one: a live portfolio to help own plus a mandate to build new

Budget and mandate for the tools you need, including AI tooling. We want you using it aggressively

Direct line to leadership and to the people whose work you're improving

Benfits & Perks:

Health / Dental / Vision Insurance Plans

401K Plan with Employer Match

Life Insurance Plan (100% employer paid)

PTO Plan (3 weeks PTO for new employees, grows with tenure)

6 paid holidays

Paid Parental Leave

Free professional coaching through Boon Health

Baby-feeding support and on-site Lounge through Pumpspotting

Comprehensive training program

Commitment to defend employees who have signed predatory non-competes ( Learn more here )

Ongoing, in-house professional development

In-office gym complete with strength and cardio equipment as well as Peloton bikes

On-site snack machine

On-site golf simulator

Additional Info:

A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!

Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

EQUAL OPPORTUNITY STATEMENT:

Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.