Automotive Sales Professional

Step into the fast lane of your career with our automotive sales team! We’re looking for a motivated professional who thrives on building relationships and delivering exceptional service to our customers.

Purpose of the Position:

The Automotive Sales Professional helps guide customers on their path to purchase or lease to acquire a new or pre-owned vehicle, while maintaining Dealership standards for volume, gross profit, and customer satisfaction. The primary function of the Product Specialist is to provide customers the information they need in order to make an informed decision when it comes to selecting their next vehicle.

Key Roles & Responsibilities:

Help People Buy Vehicles

CEO (Chief Executing Officer) of the Exceptional Customer Buying Experience

Responsible for Product Knowledge

Path to Purchase - Known by All, Followed by All

Creating Connections - Customer Engagement / Follow up

Lot Management / Inventory Knowledge

Essential Job Functions:

Provide outstanding customer service and add value for our guests

Build value in our people and our processes for the customer

Learn and execute our Path to Purchase with all customers to provide them with an exceptional customer experience

Develop product knowledge with all of the vehicle lines and models that we offer to be able to assist customers with their vehicle selection

Be familiar with current, inbound, and potential incoming inventory as to be able to provide customers effective options on their path to purchase

Follow established Dealership follow up practices with existing, current and prospective customers to ensure we are adding value for our clients

Attends and participates in development and training activities with other Sales Team members

Research and participate in training and development opportunities from manufacturers and other sources to continue to develop skills and knowledge to enable us to add value for our guests

Utilize the tools and technology provided by the Dealership to track customers and activities to set us up for the best chance for success

Set daily, weekly, monthly and yearly goals based on desired sales activity and create an activity plan to achieve those goals

Be proactive in seeking new opportunities through prospecting and referrals

Meet/exceed minimum established Dealership guidelines for daily activity

Assist with customer concerns and connect with appropriate department / individual best suited to address / resolve the issue

Handle inbound phone call and internet lead opportunities

Other tasks as assigned

Daily Tasks:

Assist Sales Managers and other Sales Team members as needed to help provide outstanding customer service

Follow established Dealership follow up practices

Assist Sales Team members to ensure the vehicle display area looks neat, orderly and professional

Keeps personal work space neat and orderly to provide a professional customer experience

Maintains professional appearance

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

High school diploma or the equivalent

Desire to learn and grow

Ability to read and comprehend instructions and information

Clean driving record with valid driver’s license

Willing to submit to a pre-employment background check & drug screen

Basic computer skills

Valid driver’s license and acceptable driving record