Automotive Service Advisor/ Service Writer

Description

Automotive Service Advisor/ Writer

Space City Toyota-Where professionals go to launch their careers!

Immediate Openings for experienced Service Writers!

Welcome to Space City Toyota , a proud new member of the prestigious Vaughan Automotive Group . Space City Toyota is located in Humble and is proudly serving all of Houston!

Why Vaughan Automotive:

Vaughan Automotive is an award-winning automotive group. Our dedication to staff and community is relentless. We believe in maintaining a work environment where our people are treated with dignity and respect, and their voices are heard. We strive to meet the needs of our guests by providing a world-class experience and supporting our communities.

Vaughan Automotive is different by design and would love to show you why!

Please visit us @ www.goteamva.com

Responsibilities:

• •Ensure that customers receive prompt, courteous, and effective service
• •Greet customers and assist them with any inquiries they may have
• •Perform vehicle walk-around and MPI
• •Drive the sale of technicians' time to meet department's sales forecast
• •Consult with the customer on applicable service specials.
• •Prioritize required services, and be prepared to provide options upon request.
• •Document declines for services and ask for follow-up on future service visits
• •Establish and maintain a close relationship with the customer
• •Keep the customer informed on completion times and service expenses
• •Remain involved with the delivery of the customer's vehicle upon completion
• •Ensure the customer has a positive dealership experience
• •Spend quality time building a relationship with the customer.

JOB REQUIREMENTS:

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.

• •Minimum of one year of experience as an automotive service advisor
• •Toyota experience preferred but not required
• •Must have computer proficiency
• •Exemplary customer service
• •Proven KPI performance

Please submit your resume for consideration. Salary is commensurate with experience!

Job Type: Full-time

Pay: $60,000.00 - $140,000.00 per year

Job Type: Full-time

Benefits:

• •401(k)
• •Dental insurance
• •Employee discount
• •Health insurance
• •Life insurance
• •Paid time off
• •Professional development assistance
• •Vision insurance

Shift:

• •8 hour shift
• •Day shift

Work Days:

• •Monday to Friday
• •Rotating weekends

Experience:

Service Writer: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Humble, TX 77338 (Required)

Ability to Relocate:

Humble, TX 77338: Relocate before starting work (Required)

Work Location: In person