Service Advisor

Job Description:

Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112

Employment Type: Full Time, Tuesday - Saturday Schedule

Position Type: Base pay + Commission

Pay Range: $50,000 - $100,000 Annually

Applications for this posting are accepted on an ongoing basis

Service Advisor responsibilities

• •Greeting customers promptly
• •Obtaining customer and vehicle information
• •Clearly reporting all vehicle symptoms as described by the customer
• •Determining and recommending needed maintenance base on age, mileage and history of vehicle
• •Prepare a complete and accurate estimate of cost for labor and parts
• •Communicate with the technicians
• •Keep an even and organized flow of service to technicians
• •Establish follow up time
• •Monitor the progress of each vehicle throughout the day, and updating customers frequently
• •Verifying that the final invoice reconciles with the work performed on the repair order
• •Explaining all completed work and charges to customers
• •Perform other tasks as assigned

Job Requirements

• •Proven record of achieving exceptional Customer Satisfaction
• •Experience as a Service Advisor, customer service classes
• •Minimum 2 years technical experience or on the job training
• •Above average energy level
• •A desire for a long-term career with a growing organization
• •Personal and professional integrity

Benefits

• •Medical, Dental and Vision Insurance
• •Life Insurance
• •401(k) with company match
• •Paid Time off
• •Short term and long-term disability
• •Accident Insurance
• •Critical Illness Insurance
• •Overtime available