Automotive Technician (General Service, C, B & A Levels)

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:

Locatio n Details: This is an onsite position located in our Forest Acres Car Care Facility.

Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Position Summary :

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

Key Responsibilities :

General Service Tech:

Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection

Performs general automotive maintenance and repairs

Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete

Keep the shop clean and organized to ensure a positive member/customer experience

Learn from Technician A, B, and C colleagues to further advance your career

Technician C:

All General Service Tech opportunities plus:

Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders

Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.

Technician B:

All Tech C opportunities plus:

Work with, mentor, and train less experienced Technicians

Performs all Service Technician C duties plus advanced repair and maintenance services.

Technician A:

All Tech B opportunities plus:

Work with, mentor, and train less experienced Technicians

Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

Qua lifications :

Minimum Qualifications : All Service Techs

Have a High School diploma, GED, or technical school certification

Possess a valid driver’s license

Have mechanical aptitude

Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.

Can consistently provide exceptional customer service and improve customer service scores

Preferred Qualifications ( General Service Tech ) :

G1-Auto Maintenance & Light Repair preferred

State inspection certificate where applicable

AC 609 Certification

Minimum Qualifications ( Technician C ) :

All General Service Tech requirements plus :

Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred Qualifications (Technician C) :

All General Service Tech preferred qualifications plus:

ASE Certifications (or their equivalent ). A4-Suspension & Steering, A5-Brakes

AC 609 Certification

Minimum Qualifications ( Technician B ) :

All C Tech requirements plus :

3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (Technician C) :

All C Tech preferred qualifications plus:

Two other ASE certifications (or their equivalent)

AC 609 Certification

Minimum Qualifications ( Technician A ) :

All B Tech requirements plus :

5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (Technician A) :

All B Tech preferred requirements plus:

ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.

ASE certification L1-Advanced Engine Performance Specialist

AC 609 Certification

Work Environment :

May experience loud noises and odors intermittently in the shop environment.

This position involves standing, walking , and normal physical mobility, including reaching, grabbing, lifting , and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)

Must have own tools appropriate for their skill level for use in the center.

Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.

Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Compensation & Benefits Overview :

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.) .

Compensation

Pay rates starting at (rate based on experience + annual bonus eligibility)

General Service Tech : $15 - $17 hourly

C Technician: $17 - $25 hourly, based on production

B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.

A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

Medical plans with multiple coverage options, including HSA eligibility .

Prescription drug coverage .

Dental and vision benefits .

Employee Assistance Program (confidential support services) .

Financial Protection & Insurance

Company-paid basic life insurance .

Optional supplemental life insurance and dependent coverage .

Short-term and long-term disability coverage .

Critical illness, accident, and pet insurance options .

Retirement & Savings

401(k) plan to support long-term financial goals .

3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax .

Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting .

A dditional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service .

Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options .

Time Off & Leave

Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.

Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.

Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

Paid Holidays:

Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.

Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

Paid leave programs, including parental, bereavement, jury duty, and military leave .

Career Growth & Education

Tuition assistance (up to $5,250 annually; 80% covered by ACG) .

Professional certification support with 100% reimbursement for eligible programs .

Opportunities for career development and advancement .

Additional Perks

Complimentary AAA membership with roadside assistance and travel discounts .

Adoption assistance program .

Job Posting Period: This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified .

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through