B2C & B2M PRODUCT & PARTNERSHIP MANAGER

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

• Permanent Regular
• Job Description:

Responsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creating the best end-to-end experience as the core enabler of value, engagement, and monetization. R esponsible for defining the strategy and delivering the value proposition and payment experience for both Consumers and Merchants, creatin g the best end-to-end experience as the core enabler of value, engagement, and monetization .

This role shape s the offer vision and strategy by leveraging market, customer, and competitive insights. This includes defining compelling value propositions, identifying and onboarding strategic solution partners, structuring pricing and bundling models, building robust business cases, and determining clear commercial positioning and go-to-market strategies. It is accountable for envisioning future-ready payment journeys, designing differentiated payment-driven offers, and driving measurable business outcomes.

Acting as the orchestrator of the offer lifecycle with full ownership of the experience and the performance , t his role works closely with the Product & Platform team to translate market needs into actionable business requirements. In parallel, it collaborate s with the customer-facing teams to capture market insights, enable commercial teams, drive adoption and monitor performance to continuously optimize market impact.

Key Accountabilities

Strategy & Vision

Define and own the Merchant and Consumer offer vision, strategy and roadmap aligned with company growth priorities

Position payments as core enablers of ecosystem value and monetization

Identify market opportunities through customer insights, competitive analysis, and fintech trends

Market & Opportunity Identification

Identify and size growth opportunities through:

Market and trend analysis

Customer , consumer and merchant insights

Competitive benchmarking

Translate unmet needs into clear value proposition opportunities and innovation themes

Anticipate emerging trends in payments, fintech, and digital ecosystems

End-to-End Value Proposition Management

Define compelling value propositions for merchant & consumers

Design business models, including:

Pricing and revenue models

Bundling and packaging strategies

Build and own robust business cases (growth, profitability, ROI, scalability)

Own value proposition throughout the full lifecycle direction (define, launch, scale, retire) :

Discovery and validation

Solution design (in collaboration with Product, UX, Tech)

Delivery and launch

Scaling, optimization, and eventual retirement

Work closely with Product Owners and Platform teams to:

Translate business intent into clear product requirements

Ensure delivery aligns with value, timeline, and quality expectations

Define optimal build / buy / partner strategies

Maintain clear accountability for outcomes (adoption, revenue, margin, customer satisfaction) .

Partnership Management

Identify , onboard and manage selected partners to reinforce offer value proposition or address capability gaps .

Define partnership models and commissioning schemes

Own full partnership lifecycle from negotiation to performance management .

Ensure partnerships deliver scalability, differentiation, and commercial value

Consumer & Merchant Payment Experience Ownership

Consumers: Enable innovative experiences such as:

Payment-linked offers

Loyalty-driven payments

Incentive-based usage

Merchants: Deliver value-added solutions, such as:

Payment analytics and insights

Loyalty-driven acceptance

Monetization and growth tools

Go-to-Market & Commercialization

Define marketing mix (segmentation, positioning, channel, customer care service level…)

Work closely with the Go-To-Market team to translates these elements into go-to-market plan: campaigns, promotions, always on programs working closely with global Digital Marketing operations

Support launch, sales enablement, and adoption

Profile & Capabilities

Core Competencies

Strong strategic thinking combined with hands-on execution

Expertise in p artner ship m anagement and product & offer m anagement

E xpertise in payments and fintech ecosystems

Strong customer experience (CX) and journey design mindset

Proven ability to design and scale two-sided platforms (Consumer & Merchant)

Excellent business and financial acumen (pricing, unit economics, ROI)

Strong analytical skills with data-driven decision-making

Experience in experimentation, optimization, and performance management

Ability to manage complex ecosystems and ambiguity at senior level

Excellent communication, influence, and leadership skills

Experience & Background

10–12+ years of experience in:

Value Proposition management - crafting compelling, differentiated, and customer-centric value propositions

Partnership m anagement and platform-based business models

Payment solutions, checkout experiences and monetization strategies

Proven track record of:

L aunching and scaling products and offers - o wning end-to-end lifecycle and business outcomes

I dentifying and managing full partnership lifecycle from negotiati on to performance management and exit

Defining and optimizing payment strategies for merchants and consumers

Strong Plus

Experience in multi national environments

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.