*Barista - Palm Cafe

At Kuppa Joy, our mission is to Love God, Love People, Love Coffee . For over a decade, we’ve used coffee as a way to connect with our community, foster meaningful relationships, and pursue excellence in everything we do.

While faith is not a requirement for employment, our culture is rooted in growth, integrity, hospitality, and continuous improvement . We are building something special—and we’re looking for team members who take pride in their work, care deeply about people, and want to grow personally and professionally.

Kuppa Joy Baristas are the heart of our cafés. This role is ideal for individuals who thrive in a fast-paced, team-oriented environment and who are passionate about delivering exceptional customer experiences and high-quality beverages.

As Kuppa Joy continues to grow, this position offers opportunities for skill development, leadership growth, and advancement for those who demonstrate consistency, coachability, and excellence.

Essential Duties & Responsibilities

Responsibilities and essential job functions include, but are not limited to:

Customer Experience & Hospitality

Greet and engage guests warmly, creating a welcoming and inclusive environment

Deliver attentive, friendly, and solution-oriented customer service

Represent Kuppa Joy’s values through professionalism, teamwork, and attitude

Resolve guest concerns respectfully and escalate when appropriate

Coffee & Beverage Excellence

Prepare coffee, espresso, and specialty beverages according to company recipes and quality standards

Maintain accuracy and consistency in drink preparation

Demonstrate willingness to learn about coffee, brewing methods, and product knowledge

Operations & Teamwork

Operate POS/register systems accurately and responsibly

Follow all cash handling and register procedures

Support team members during peak periods to ensure smooth café operations

Maintain cleanliness and organization of workstations, café areas, and equipment

Compliance & Standards

Follow all health, safety, and sanitation guidelines

Adhere to company policies outlined in the Employee Handbook

Complete required trainings and certifications in a timely manner

Physical & Scheduling Requirements (Essential Functions)

Stand for extended periods of time

Perform repetitive tasks

Lift and carry items weighing up to 40 pounds

Work in a fast-paced café environment

Qualifications & Attributes

We are looking for candidates who demonstrate:

Strong customer service and communication skills

A positive, approachable, and professional demeanor

Reliability, punctuality, and attention to detail

Coachability and openness to feedback

Ability to adapt in a fast-paced, team-oriented environment

Organizational skills and a logical approach to problem solving

A genuine desire to grow and improve

Availability

Minimum availability of 25 hours per week

Availability on Saturdays, weekends, and holidays as required

Requirements

California Food Handler Certification (must obtain upon hire)

Completion of pre-employment assessments (sent via email)

Participation in a video interview as part of the hiring process

Compensation & Benefits

$16.90 – $21.00/hour plus tips

Closed on Sundays

Complimentary shift drink

15% employee discount

Medical benefits (full-time employees only)

401(k) with employer match (up to 4%)

Hiring Process Notice

This job posting is part of an open recruitment and may remain active even when positions are not immediately available.

If your application aligns with our needs when an opening becomes available, we will reach out directly. If you do not hear from us within 4–6 weeks , your application will be kept on file, but we will not be moving forward at that time.

Equal Employment Opportunity & At-Will Employment

Kuppa Joy Coffee House is an Equal Opportunity Employer . We consider applicants for all positions without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, or any other status protected by applicable law.

Employment with Kuppa Joy Coffee House is at will , meaning either the employee or the company may end the employment relationship at any time, with or without cause or notice, in accordance with applicable law.