Bartender

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

Basic functions of the Bartender include:

Making drinks to spec recipe

Demonstrating responsible alcohol service

Serving food

Handling cash & other forms of payment

Making proficient sales transactions - using a point-of-sale system

Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)

Maintaining proper cash drawer balances

Directing guests to areas/restrooms

Demonstrating impeccable product knowledge

Suggestive selling - using proven techniques

Maintaining a clean and organized bar area

Maintaining proper product pars – through bar pulls & inventories

Stocking liquor, beer, wine and glassware throughout the shift

Properly labeling, dating, covering and refrigerating prepped items for the bar

Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware

Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc

Answering questions - accurately and politely

Creating memorable experiences

Entertaining guests to create “Raving Fans”

Job Requirements include:

Performing duties which require bending, reaching, lifting & standing for long periods of time

Maintaining a well-groomed appearance (“having a plan”)

Following all uniform guidelines

Practicing all safety & sanitation standards

Recycling products, where possible

Remaining calm in a hectic, fast-paced atmosphere

Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

Displaying a positive and outwardly friendly attitude toward guests

Maintaining HRC’s 5 core Values and Mission Statement