Performance Automotive Group
BDC Agent | Call Center Representative
Cincinnati, OH
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 4 Nov 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
About US:
At Performance Kings Honda, we don’t just sell cars—we build careers. As the Top Volume Honda Dealer in Cincinnati for 12 consecutive years, we’ve created a winning culture where success is the standard, not the exception.
Our achievements speak for themselves: 5-Time President’s Award Recipient and 4-Time Master’s Circle Award Winner. When you join our call center team, you’re joining a dealership that knows how to win.
Compensation:
- $16.00 - $19.00 Per Hour
- Hourly Rate Plus Bonuses
Work Schedule:
- Flexible Hours Available (mornings, afternoons, evenings, weekends)
- 40-hour workweek
What We Offer
- Paid PTO time off
- 401k retirement plans with generous company match
- Medical insurance
- HSA and FSA plans
- Dental care
- Vision coverage
- Short- and long-term disability
- Life insurance
- Critical illness insurance
- Hospital indemnity insurance
- Accident insurance
- Grief counseling
- Living will preparation
- Generous employee discounts on vehicles, parts, and services
Requirements
Responsibilities
- Assist customers with questions about vehicle availability, services, and appointments
- Make outbound calls to follow up with leads and scheduled appointments
- Convert inquiries into confirmed appointments and sales
- Maintain accurate records of all customer interactions in our CRM
- Collaborate with sales team to ensure seamless customer experience
- Maintain dealership service and inventory knowledge
- Offer vehicle values to service appointments daily
Qualifications
- High school diploma or equivalent preferred, not required
- Previous customer service or call center experience is a plus
- Bi-lingual candidates are encouraged to apply (not required)
- Must be coachable
- Exellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Comfortable using computers and CRM systems
- Possess a good driving record
- Performance Kings Honda is a drug-free workplace
If you are committed to delivering exceptional customer service and want to grow with a dealership that values excellence, we would be honored to have you apply to join Performance Kings Honda as a BDC Agent. Thank you for considering a career with us.
Listed on hirly, a job board. hirly is not the employer: Performance Automotive Group is hiring for this role.
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