Murgado Automotive

BDC Service Agent - Call Center - Ocean Cadillac!

Miami, FL

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 17 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

BDC Service Agent - Ocean Cadillac!

Murgado Automotive Group, one of America’s most exciting automotive groups, is growing our vibrant Business Development Center — the heartbeat of our dealership group and a core revenue and loyalty driver!

We are looking for friendly and professional communicators to join our BDC Call Center, who thrive in a fast-paced environment to play a critical role in customer engagement and service delivery.

Growth Opportunities Available
Are you a customer-focused, driven individual looking for a new career journey? Join our Business Development Center and help clients enjoy an exceptional service experience . We promote from within, so the sky is the limit!

What You’ll Do:

Handle inbound and outbound calls to assist customers with service inquiries

Follow up on leads and schedule service visits

Provide excellent customer service to ensure satisfaction and build loyalty

Maintain and update customer information in our CRM system

Collaborate with service and marketing teams to meet client needs

What We’re Looking For:

A friendly and professional communicator who thrives in a fast-paced environment

Comfortable making 100+ outbound calls and working with a team

Organized, detail-oriented, and able to manage multiple tasks effectively

Previous experience in customer service or hospitality is a plus (automotive experience is a bonus but not required)

Bilingual in English and Spanish is a bonus!

What We Offer:

Great Pay: up to $20/hour + commission

401(k) Plan with company match

Paid time off

Career growth and development opportunities within the Murgado Automotive Group

Employee discounts on vehicles, parts, and services

Supportive and collaborative team environment

If you’re ready to take the next step in your career and thrive in a luxury automotive setting, we’d love to hear from you!

Job Type: Full-time
Pay: Up to $20.00 per hour + Commission
Expected hours: 40 per week

Benefits:

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Opportunities for advancement

Paid time off

Paid training

Vision insurance

Work Location: In person – Miami, FL 33162

Original posting on Murgado Automotive's site ↗

Listed on hirly, a job board. hirly is not the employer: Murgado Automotive is hiring for this role.

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