Behavioral Health Technician - Apprenticeship Program

*This job posting is for students who are currently enrolled or will be enrolled at the University of Jamestown*

POSITION TITLE: BEHAVIORAL HEALTH TECHNICIAN

DEPARTMENT: RESIDENTIAL

FLSA STATUS: NON-EXEMPT

• JOB SUMMARY
• This position assists in maintaining a successful residential facility by encouraging and supporting residents in their recovery through monitoring, observing, and reporting to clinical staff and management; ensures that all rules and procedures are adhered to as set forth by the organization and act as liaison between residents and clinical staff.

• REPORTING RELATIONSHIPS
• The Behavioral Health Tech does not supervise any positions.

BENEFITS

401(k) match

Dental insurance

Flexible spending account

Health insurance (100% paid for single plan)

Health savings account

Life insurance

Pet insurance

Generous PTO package

Vision insurance

Short term disability

Employee assistance plan

Reduced gym memberships

Array of voluntary benefits

Paid holidays

DUTIES & ESSENTIAL JOB FUNCTIONS

Greet, welcome and assist clients/residents, vendors and guests, to provide welcoming and professional image of organization.

Monitor, dispense and re-order client medications to ensure receipt of correct dosage, timely receipt and availability.

Conduct room-to-room apartment checks, along with facility checks as required or scheduled, and complete appropriate documentation to ensure safety and security of residents, staff and facility.

Document information, observations, concerns, issues and events in appropriate venue to provide accurate information to staff and management.

Perform light maintenance and housekeeping duties assigned to provide clean and safe environment.

Perform breathalyzer and unobserved urine drug screens on clients as required and maintain appropriate documentation to ensure drug- and alcohol-free living environment.

Monitor and track clients’ exits and entries into facility to always ensure knowledge of client location and activities and that all areas are monitored appropriately.

Monitor medication to residents according to established protocol to ensure exact dosage.

Transport clients to appointments/meetings to attend community recovery groups.

Answer phones, greet public, and route inquiries to appropriate personnel while providing positive public relations and accurate responses to questions.

Understand and abide by all confidentiality laws to protect clients and client information.

Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity to include afternoon and overnight shifts, call-ins, weekends and holidays.

Conduct fire drills as instructed across all shifts to ensure a smooth and efficient procedure, and also ensure timely and safe evacuation of all residents, as well as fill out drill forms and submit them to the Safety Officer or HR.

Search client property at admission and throughout their stay in services

Review facility cameras for safety

Clean and disinfect client rooms as they discharge

PERIODIC FUNCTIONS AND RESPONSIBILITIES

Refer maintenance and repair issues to maintenance department.

Cover the front office assistant’s phone as needed.

Assist in client orientation.

Perform other duties as assigned.

QUALIFICATIONS

Requires High School Diploma or equivalent

Prefer 6 months experience in related field or position.

REQUIRED LICENSES/CERTIFICATES

Required to be CPR, First Aid Certified and CMA 1 certified within 60 days of employment and stay up to date at renewal periods.

Must be able to be medication certified according to ShareHouse and North Dakota Board of Health standards.

Must have valid driver’s license and have clean driving record according to company insurance standards.

CULTURE FIT

We’re committed to creating a culture of transparency and psychological safety. That means we communicate directly and kindly, ask for help when we need it, and celebrate wins big and small. Whether you’re in clinical care, admin, or support services you are part of the mission.

At ShareHouse, we’re more than coworkers, we’re collaborators, advocates, and believers in second chances. We serve individuals and families navigating the challenges of addiction and mental health with heart, respect, and resilience. We believe a healthy workplace fuels healthy outcomes, so we focus on connection, communication, and compassion, both in how we serve our clients, and how we treat each other.

YOU’LL THRIVE HERE IF YOU…

Are mission-driven and motivated by meaningful work

See change and feedback as opportunities, not obstacles

Want to grow personally and professionally alongside your peers

Value teamwork and open communication

Enjoy working in a collaborative and mission-driven environment

Bring a positive attitude and help foster a culture of encouragement and respect

CORE VALUES

Compassion — We lead with empathy and respect

Integrity — We do the right thing when no one is watching

Connection — We value belonging, empathy, trust, and mutual understanding

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:

Frequently requires:

Stooping and bending

Use of color vision and ability to distinguish colors

Pushing and pulling, lifting and carrying up to 15 lbs

Ability to communicate orally and hear/understand oral communication

Ability to utilize fine motor skills, reach and grasp

Occasionally requires:

Standing for up to 1 hour

Pushing and pulling, lifting and carrying over 15 lbs

• WORK ENVIRONMENT
• This position works in an environment with few physical discomforts; may occasionally be exposed to drafts, noise, temperature variations and odors.

*Compensation for this position is based on several factors, including relevant experience, skills, and qualifications. In addition to base pay, ShareHouse offers a comprehensive total rewards package that includes generous paid time off (PTO), a robust benefits program, a 401(k) match, and more. We also support financial growth through annual merit-based raises.